CCC Intelligent Solutions Holdings Inc. reported second-quarter 2026 revenue of $285.9 million, up 9.8% from $260.5 million a year earlier, according to the company's second-quarter earnings release.
Management said on the July 30 earnings call that the results topped the high end of the company's own guidance, and detailed how far artificial intelligence estimating tools have spread inside repair facilities.
Mobile Jumpstart adoption grows among MSOs
One of the nation's largest independent multi-store operators renewed and expanded its multi-year agreement with CCC during the quarter, and roughly 98% of that operator's repair estimates now originate through Mobile Jumpstart, Chairman and CEO Githesh Ramamurthy said on the call, per the transcript. That operator was the first MSO to adopt Mobile Jumpstart in 2025 and is now an early user of Mobile Jumpstart 2.0, a version that applies agentic AI to estimate creation, Ramamurthy said.
Two other large MSOs also grew their Mobile Jumpstart usage in the quarter, with both the number of shops using the tool and the volume of estimates started through it rising by double digits, the company said in its release.
GAAP gross profit reached $210.6 million, a 74% margin consistent with the prior year, while adjusted gross profit was $217.3 million, a 76% margin, down from 78% a year ago. Adjusted EBITDA totaled $115.5 million, up 6.8% year over year.
"CCC delivered another quarter of solid execution," Ramamurthy said in the release, framing the company's broader role as helping insurance-economy participants take action rather than simply log information.
AI revenue outpaces overall growth
AI adoption remains the company's central growth driver. CCC's AI-based solutions were generating more than $120 million in annualized revenue, a segment growing at a pace just under 50% compared with a year earlier, Ramamurthy told analysts on the call. Interim
Chief Financial Officer Rod Christo put a finer point on the quarter itself: AI-based solutions made up about 11% of total revenue in the period, with year-over-year growth landing around 45%, contributing 4 percentage points to overall revenue growth, driven primarily by auto physical damage, subrogation, and EvolutionIQ solutions, according to the transcript.
On the insurance side, two top-five insurers grew how much they use CCC's artificial-intelligence-driven system for routing claims during the quarter, the company said in its release. On the call, Ramamurthy identified the tool as First Look and said it helps insurers spot total losses earlier in the claims process.
Parts, diagnostics and financing partnerships expand
CCC also touched on its parts and diagnostics networks. Ramamurthy said on the call that CCC's parts network now includes participation from almost all major automakers, and that the company is weaving AI into that procurement process with the goal of making sourcing faster and cutting down on paperwork-heavy tasks.
The company's diagnostics network has grown to 10 partners, which Ramamurthy said on the call helps create more consistent reporting and better scan verification between repairers and insurers. That network recently added Autel.
For shops managing customer payment friction, CCC's financing partnership with Sunbit has signed up more than 2,000 repair facilities since launching in April, and one of the nation's largest MSOs has rolled the option out at locations nationwide, according to the transcript.
Guidance points to continued growth
Looking ahead, CCC guided to third-quarter revenue of $289.5 million to $291.5 million and adjusted EBITDA of $118 million to $120 million. For full-year 2026, the company projected total revenue of $1.158 billion to $1.164 billion and adjusted EBITDA of $485 million to $491 million, according to the release.
On the call, Christo said the company narrowed its full-year revenue growth guidance range to 9.5% to 10%, up from a prior range of 9% to 10%. Executives cited a roughly 1 percentage point headwind in the second half of the year linked to the wind-down of legacy first-party casualty business, a topic CCC also raised on its prior earnings call.
The quarter builds on a growth trend detailed in CCC's first-quarter 2026 results, when revenue rose 12% and more than 6,500 repair facilities were using CCC's AI estimating capability.
