The customer's share of the repair bill is climbing. Here’s how to keep it from costing you the job.
Three shipments from China follow a late-August seizure of 1,043 radiators at the same Virginia port.
AAA Foundation survey data shows late-model vehicles gaining trip share for a second straight year.
An Illinois association leader explains how the state's new law got passed, while shops describe walking customers through appraisal.
Plus, Hunter adds Bosch remote diagnostics to ADASLink, and NABC Recycled Rides gifts four vehicles to veterans.
The St. Petersburg dealership's collision center replaced hours of procedure research with a repair planning tool built for how body shops actually document a file.
Standardizing on one paint line creates maximum flexibility, backed by support and training that helps grow the business.
The two-store operation outgrew its first in-house calibration setup, then opened a dedicated center serving both shops.
New rule sets standards for vehicle inspections, repair estimates, appraisals, and total-loss settlements.
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