Tilzer on scaling lessons, customer lifetime value, and why collision shops should look at mechanical and glass.
APCIA white paper finds vehicle damage claim severity rose 42.3% since 2020 as claim frequency rose 1.4%.
New calibration guidance for bumper and glass repairs, plus recalls for suspect subframes and knuckles.
Most claim avoiders' latest skipped claim involved car insurance, and 84% of Gen Z policyholders have passed on one.
The customer's share of the repair bill is climbing. Here’s how to keep it from costing you the job.
Three shipments from China follow a late-August seizure of 1,043 radiators at the same Virginia port.
AAA Foundation survey data shows late-model vehicles gaining trip share for a second straight year.
An Illinois association leader explains how the state's new law got passed, while shops describe walking customers through appraisal.
An Illinois association leader explains how the state's new law got passed, while shops describe walking customers through appraisal.
Plus, Hunter adds Bosch remote diagnostics to ADASLink, and NABC Recycled Rides gifts four vehicles to veterans.
New rule sets standards for vehicle inspections, repair estimates, appraisals, and total-loss settlements.
New calibration guidance for bumper and glass repairs, plus recalls for suspect subframes and knuckles.
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