Unpacking what one technician's social media following says about training, career paths and retention.
What two shop leaders say it takes to earn the repair once a customer starts weighing options.
Approval looks like a logo on a spec sheet. Here's what it really signifies for your shop.
Recalls cover corroding VW and Audi steering rack bolts, loose Jeep Wagoneer roof crossbars, a Ford Explorer airbag, and F-150 axle parts.
TDI finalized a rule requiring insurers to tell policyholders about their appraisal rights in writing, with the deadline delayed two months after a public comment.
A permanent advisory board will create and oversee a survey of relevant shops and insurers on hourly labor reimbursement rates.
Updated capital allocation plan follows the company's August rejection of an $18-per-share buyout bid from ADW Capital Management.
Plus, Fix Auto shops across Illinois sponsor charity golf outings, and NABC Recycled Rides gifts a refurbished Subaru.
New rule sets standards for vehicle inspections, repair estimates, appraisals, and total-loss settlements.
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