A look at the estimating, parts, and self-built follow-up technology behind a five-employee independent shop in North Louisiana.

This week’s updates cover a federal airbag investigation and two safety recalls affecting steering and restraints.

About 450 attendees also heard how claim avoidance, higher deductibles, and certifications are shaping the repair market.

Forty-two percent have integrated invoicing, and 60% research OEM procedures most or all of the time.

Andy Grundman uses post-loss assignments to pursue unpaid repair charges so customers don’t get the bill.

About 57% of consumers said high prices have eroded their living standards, the largest share since May.

The coatings supplier lowered its full-year outlook and said it has won about 2,600 net new body shops this year.

A new mobile ADAS calibration stand, the week's honors, and SEMA's own awards round out the show.

Plus, the Sulkala Family Fund seeks SkillsUSA sponsors and Crash Champions opens its ninth Michigan location.

OEM safety expectations, hands-on training challenges, new shop tools, and industry awards shaped SEMA’s third day.