Auto Insurance Company News

Explore the latest news and updates on insurance policies, coverage changes, and impacts on the collision industry, including insights into claims processing and disputes.

Which Collision Repair Issues are Shops Focusing Attention, Resources to Address?

Five shop operators talk about their business' most pressing problems, from hiring to marketing, and how they are working on them.

John Yoswick

Oregon Supreme Court Overturns $26.3M Judgment Against Farmers

The state's Supreme Court found Farmers met requirements in how it notified policyholders of their rights to choose repair shops, overturning lower courts' rulings.

Autobody News Staff

Top U.S. Auto Insurers Expand Market Share in 2024, Led by Progressive

The top five insurers -- State Farm, Progressive, Berkshire Hathaway, Allstate and USAA -- together captured 63.

Autobody News Staff

New Hampshire Now Requires Insurers to Offer In-Person Claims Inspections

The New Hampshire Insurance Department announced insurers that use virtual claims adjustment systems must still provide in-person inspections upon consumer request.

Autobody News Staff

Tariffs Could Raise Auto Insurance Claim Costs by $60B

The American Property Casualty Insurance Association said tariffs on globally sourced materials could have an indirect impact on insurance due to price volatility and supply chain disruption.

Autobody News Staff

Utah-Washington-Montana-Vermont-Kansas-state-bills-collision-repair

Deadline Looms for Collision-Related Bills as Some State Legislatures Near End of Session

State-level bills across the U.S. addressing right to appraisal, labor rates and more are coming up on their last shot at passage.

John Yoswick

OEM-Insurer Partnerships Could Drive Consumer Loyalty

A new report shows both automakers and insurance carriers are facing declining customer loyalty, but by working together, they could help each other retain business.

Autobody News Staff

Making Insurance Carriers Pay: One Shop’s Two-Pronged Approach

Collision repairers are increasing their focus on procedure documentation and customer service to maximize reimbursement from insurers.

Paul Hughes

‘Who Pays?’ Survey: More Shops Billing Insurers for Use of Spectrophotometer

Color-match cameras are becoming more critical as automakers develop more color variants, and shops are billing for the time needed to clean and buff a panel before using one.

Autobody News Staff