Closing out a 38-year career, 3M's Dave Gunderson urged shops to collaborate with partners and use data to drive productivity.
About a third of consumers now own a Level 2 or Level 3 vehicle, up from 12% in 2016.
Sensor redundancy, zonal computing, and a looming federal safety mandate are reshaping repair procedures.
Airbag repairs, suspect parts, and powertrain plans head into collision repair bays.
A 16-certification independent runs on CCC and builds brand-specific tool sets for its OEM programs.
Glass-focused shops face new ADAS calibration disclosure, estimate, and invoice requirements under the law.
Of shops that negotiate for them, 61% are paid always or most of the time for jig rental, compared with 42% for jig assembly.
Honda has pulled more than 535,000 recalled inflators from salvage yards to keep them out of the replacement parts supply.
Glass-focused shops face new ADAS calibration disclosure, estimate, and invoice requirements under the law.
Plus, Quality Collision Group names a West operations chief, and NABC trains nearly 140 first responders at IIHS.
New rule sets standards for vehicle inspections, repair estimates, appraisals, and total-loss settlements.
Airbag repairs, suspect parts, and powertrain plans head into collision repair bays.
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