For body shop operators, the drive toward electrification is both a challenge and an opportunity.

Retired Executive Director Brian Plott oversaw ETI's international expansion and the evolution of its annual conference.

I-CAR promoted its Collision Careers platform designed to shift perceptions, open career pathways and attract new talent.

Mike Anderson says shop owners need to consider their entire cost of doing business to make sure labor rates are adequate.

Rear-end collision damage often goes beyond what’s visible. It can significantly impact both safety and cost. Eventually, the cars get fixed. The real question is: Was it at a profit or a loss? In...

Meeting core expectations like quick loading times, consistent design and clear organization lead to higher customer satisfaction.

Cox Automotive's Manheim Used Vehicle Value Index showed the steepest mid-July slide in wholesale prices in five years.

Car Center Collision Repair also purchased a car wash in Kentwood from Fox Motors to convert into a new shop.