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Bob Chapman Ford in Marysville was founded in 1913 and passed down through four generations of the Chapman family.

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Showing appreciation in the ways that mean most to employees can boost retention, production and profitability.

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Shop owners are some of the busiest and hardest working people around. With the way the industry continues to change and evolve, it's no longer enough to know one's way around a quarter panel...

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The discontinued Mitsubishi Mirage, with an average price of $18,484 in June, is expected to go extinct by the end of the summer.

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Barak Eilam brings deep expertise in enterprise software and scalable artificial intelligence (AI) to the board.

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Your Expert Guide to Bringing ADAS Calibration In-House

Unlock proven strategies, real-world case studies, and essential tools to boost revenue, reduce cycle time, and take control of your ADAS services.

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Insurers Need to Stop Hiding Behind the Screen to Improve Customer Experience
June 24, 2025
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Mike Anderson

Insurers Need to Stop Hiding Behind the Screen to Improve Customer Experience

Mike Anderson says some insurers are contributing to longer cycle times by making it harder for shops to do business with them.
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