One of the most persistent challenges in the collision repair industry is the disconnect between OEM repair procedures and insurer payment policies.
Insurers are questioning repair costs. Shops committed to OEM-compliant repairs are having challenges obtaining full reimbursement. Meanwhile, both insurers and consumers struggle to differentiate between properly equipped, trained shops, and those that fall short.
Autobody News’ next webinar will feature experts from Certified Collision Group (CCG) and Square One Systems who will explore the underlying causes of the gap—including differing priorities, compliance costs, regulatory gaps and a widespread knowledge deficit—and provide actionable strategies to bridge it.
The free webinar will be broadcast live at 2 p.m. ET/11 a.m. PT June 4 and will be available on-demand after for anyone who completes the simple registration form.
Attendees will gain a clearer understanding of the friction between OEM standards and insurer expectations, and learn practical steps to help their shops close that gap, including:
• Leveraging documentation and repair planning tools
• Building adjuster relationships
• Educating customers and communities
Speakers:
• Liz Stein, vice president, CCG
• Erin Solis, vice president, Square One Systems
The webinar is a must-attend for collision repair shop owners and strategic partners who coach and support shop operations.
