Bob Zelano: How to Keep Up With the Ever-Evolving Collision Industry

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Welcome to another episode of The Collision Vision, driven by Autobody News!

Our guest this week is Bob Zelano, a true industry veteran who has worn many hats in the collision industry. Strap in as we delve into the fascinating world of trends, culture, growth and scalability in collision repair. His knowledge on both the technical and qualitative sides of the collision industry is great, and on this show we’ll talk about ensuring safe repairs, building an all-star team, investing in the future of collision repair and much more.

Episode Overview

Host Cole Strandberg kicks things off by delving into Bob's extensive background in the industry. Cole asks Bob about his experience as an I-CAR instructor and how the industry ensures safe and proper repairs. Bob shares how the industry has evolved from an art to a science, with vehicle makers and consulting groups providing more information than ever before.

The conversation takes an exciting turn as Cole and Bob discuss the importance of specialization in collision repair due to the complexity of modern vehicles. Bob introduces the concept of a "combo man" and emphasizes the need for technicians to constantly adapt to changing car repair methods.

Later, Bob and Cole delve into the technician shortage plaguing the industry and explore how collaboration between shops and schools can be the solution. Bob passionately shares his insights, urging listeners to understand the changing landscape of the collision industry and the need to invest in the future.

This episode is packed with valuable advice and eye-opening revelations. Bob imparts his wisdom, urging shop owners to invest in their people and build strong systems. It's not just about the money; it's about ensuring a safe and lasting repair for every customer.

Key Takeways

1. Business has gone from art to science. This is what we need to look for in the future of talent. 
2. Business operator needs to focus on business skills and work ON the business vs IN the business.
3. Decide if you want to be in this business and if so, understand the level of commitment it will take to be successful.

So, what are you waiting for? Dive into this captivating conversation with Bob Zelano and gain insights that will shape the way you approach collision repair. Don't forget to like, follow and subscribe to The Collision Vision podcast for more valuable insights. Thank you for tuning in!

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Shop & Product Showcase

  • Read testimonials from real collision repair shops about the tools and technologies they use to get the job done.