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ADAS

  • 5 Trends That Changed the Auto Repair Industry in 2022

    collision-repair-industry-2022-trends

    5 Trends That Changed the Auto Repair Industry in 2022

    PublishedDec. 28, 2022

    CCC Intelligent Solutions, Inc., recently took a look at the factors that had the biggest impact on the collision repair industry in 2022, many of which were financial.

    Inflation

    Inflation---perhaps one of the words that best defines 2022. At the close of 2021, many were hoping we had seen the worst of rising inflation as supply chain issues were getting better, whether it was the lower cost of shipping goods or automakers predicting improved supplies of semiconductor chips. But then Russia invaded Ukraine and the cost of oil and other raw materials shot up.

    Overall inflation hit a forty-year high at midyear, and the 6.6% increase in September in the core Consumer Price Index (CPI), which excludes energy and food prices, was the biggest increase since August 1982.

    People cooped up at home for nearly two full years splurged on travel, shifting their spending from big goods like furniture and home improvement to trips abroad and dining out. This left many businesses with too much of the wrong inventory and other businesses with not enough employees.

    The “great resignation” and “quiet quitting” emerged alongside soaring wages. Incomes for many workers improved substantially---leaving industries like the collision repair industry further strapped for new entrants. Other industries that experienced increases in early retirements in CY 2020 found themselves unable to backfill those positions when workloads returned to pre-pandemic levels.

    Wages across all industries have been growing at much faster rate than in many years, and while wage growth in the trade and transportation industry outpaces growth across all industries, it still trails inflation overall.

    Good news? Overall inflation has started to fall slightly, as some widely purchased goods like clothes, vehicles and appliances have seen their prices fall. Unfortunately, these types of goods account for only one quarter of the CPI. Inflation in services, food and energy continues to rise, and non-energy services makes up more than half of the CPI.

    So, what might we expect moving forward? All things related to owning a vehicle in 2023 will continue to cost more.

    Shifting Consumer Behavior Around Vehicle Purchases

    According to the NADA, the average new vehicle retail selling price was $45,646 for the first half of 2022---up nearly 14%---while the average used vehicle retail selling price increased nearly 26%.

    Higher interest rates and a more expensive vehicle mix have also led to larger and longer new and used vehicle loans payments and terms. Higher cost vehicles, limited inventory and fears of a recession have kept more people out of the market---Cox Automotive predicts new and used vehicle sales will fall in 2022 to 13.7 million and 36.3 million respectively.

    Should the U.S. experience a recession in late 2022 to early 2023, vehicle sales will likely decline or stay flat, and new and used vehicle prices may soften further.

    However, supplies of new and used vehicles remain below pre-pandemic levels, so declining demand will likely have only marginal impact on pricing. For example, U.S. dealers had only 32 days’ supply of new vehicle inventory Sept. 30, 2022, versus 66 days on Sept. 30, 2019. And while Cox Automotive data shows wholesale days’ supply have improved, overall wholesale used vehicle volumes will drop to 9 million in 2023 versus 13.1 million in 2019, keeping future supply constrained.

    The average new vehicle retail selling price dropped 1.6% during the last Great Recession in 2007 to 2008, while wholesale used vehicle values fell more than 6% and the BLS CPI used car and truck index fell more than 5%.

    During that period, the industry also had a healthy supply of both new and used vehicles. Subsequently, even if vehicle prices were to fall in a similar manner from a recession in 2023, they would remain well above pre-pandemic levels. In fact, Manheimreports its wholesale used vehicle value index rose 46.7% by December 2021 versus the prior year, and forecasts it will fall nearly 14% by December 2022, and decline less than 1% by December 2023.

    So while used vehicle prices and subsequently total loss costs may trend lower in 2023, it’s likely they could remain as much as 20% higher than pre-pandemic.

    At the same time, those consumers buying new vehicles are buying more expensive vehicles like light trucks and electric vehicles. Through Q3 2022, sales of EV’s in the U.S. were nearly 600,000, up 70% from the same period in 2021, accounting for nearly 6% of all new vehicle sales.

    With automakers all racing to get more EV models into production, demand for the raw materials needed in the manufacture of EV batteries has surged, driving up their costs. Higher raw material prices mean EVs are costing more.

    Looking to keep the U.S. competitive as it electrifies its fleet and to make it less reliant on other countries, the Bipartisan Infrastructure Law, CHIPS & Science Act, and Inflation Reduction Act combined will invest more than $135 billion to build on the growing demand for EVs, including critical minerals sourcing and processing and battery manufacturing in the U.S.


    5 Trends That Changed the Auto Repair Industry in 2022 (article continued)

    Increased Cost to Repair Damaged Vehicles

    Automakers are also incorporating more technology in their vehicles---things like automatic emergency braking, adaptive cruise control or L2 vehicle autonomy; connected car technology; and more. As more vehicles come equipped with this technology, vehicle repair cost and complexity grow.

    More vehicle repairs include costs associated with vehicle scan and calibration, operations that have added $66 and $27 per claim respectively versus just $4 and $5 per claim in early 2017. More parts are replaced per repair, and more labor hours are needed---both have seen steady growth over time. Average repair costs have been climbing steadily for years, even when prior years’ average total cost of repairs are adjusted for inflation.

    In fact, just taking the five-year average growth in labor hours, part replacements and frequency of scan and calibration per claim and assuming no increase in labor rates or part costs suggests repair costs could climb another 4% to 5% in 2023 versus 2022. Given the current and anticipated shortage of collision repair technicians and continued push by repairers to raise rates to help recruit more to the industry, labor rates will likely see further increases in 2023, and average cost of repairs may climb as much as 10% in 2023.

    Advanced driver assistance systems (ADAS) in vehicles continue to proliferate. By Sept. 1, 2022, nearly all automakers have committed to minimally equip all vehicles of 8500 curb weight produced for the U.S. market with front crash warning and automatic emergency braking. As of Sept. 1, 2021, it’s estimated approximately 80% of the newest vehicles were already meeting that commitment.

    As more vehicles come so equipped, many are also coming with additional ADAS technology like L2 autonomy (aka adaptive cruise control with lane keeping assist) which, unfortunately, data from IIHS and others shows may be leading drivers to take on more risk from speeding and distraction.

    Additionally, real-world data on driver-assistance technology from IIHS/HLDI shows these systems help drive down frequency of low-value claims, but collision and property damage liability (PDL) average claim severities are shifted upward. For example, their analysis showed a nearly 40% drop in the frequency of PDL claims less than $1,500 involving an insured striking vehicle with AEB, and a more than 20% drop in the frequency of PDL claims costing between $1,500 and $6,999, pushing the average severity of all PDL claims up by nearly 20%.

    Rising Insurance Premiums

    In response to frequency continuing to climb to pre-pandemic levels and soaring loss costs, the auto insurance industry has been working to raise premiums. Comparison of the year-over-year increases in other CPI categories like used cars and trucks, motor vehicle body work, motor vehicle parts and equipment illustrates the challenge carriers face in responding to significant inflation affecting auto claims.

    Higher Gas Prices

    Last, but certainly not least, gas prices are also expected to remain elevated in 2023. While prices for gasoline have fallen from over $5 per gallon in June, the Energy Information Administration forecasts gasoline prices will average $3.57 per gallon in 2023, versus $2.78 per gallon in the first half of 2021. As miles driven in the U.S. build, and congestion levels grow, higher gas prices will drive down spending in other areas among most consumers.

    2023 is shaping up to be another year where the expense of owning a vehicle won’t be cheap.

    Source: CCC Intelligent Solutions, Inc.

  • 75% of Consumers Report Issues with ADAS After Crash-Related Repair

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    75% of Consumers Report Issues with ADAS After Crash-Related Repair

    PublishedFeb. 24, 2023

    Crash avoidance features have proven safety benefits, but some vehicle owners report problems with the technology following repairs---especially if the repairs involved windshield replacement or crash damage.

    The Insurance Institute for Highway Safety surveyed owners of vehicles equipped with front crash prevention, blind spot detection or rearview or other visibility-enhancing cameras. Among those who reported that at least one of those systems had been repaired for any reason, about half said they had issues with the features after the job was completed.

    “Most of the more than 3,000 owners we contacted said they had never needed to have their crash avoidance features repaired, but for the minority of owners who did, the problems weren’t always resolved easily,” said IIHS Senior Research Scientist Alexandra Mueller, who designed the survey. “Many had issues with the technology afterward, and some said they had to have the same feature repaired more than once. Still, the vast majority said they would buy a vehicle equipped with the technology again and most were satisfied with the out-of-pocket cost.”

    Many new vehicles are equipped with crash avoidance features, and their presence in the vehicle fleet is growing rapidly. IIHS research has shown that front crash prevention (forward collision warning and automatic emergency braking), blind spot detection and rearview cameras all substantially reduce the types of crashes they are designed to address. Automatic emergency braking (AEB) slashes police-reported rear-end crashes by 50%, for instance.

    Under normal circumstances, these features are also quite resilient. An analysis conducted by the IIHS-affiliated Highway Loss Data Institute, for example, showed the reduction in insurance claims associated with Subaruand Hondacrash avoidance systems remained essentially constant even in vehicles more than 5 years old.

    But vehicle repairs can make it necessary to calibrate the cameras and sensors that the features rely on to ensure they work properly---a process that can be complicated and expensive. For example, a simple windshield replacement can cost as little as $250. But a separate HLDI study found vehicles equipped with front crash prevention were much more likely to have glass claims of $1,000 or more. Much of the higher cost is likely related to calibration.

    In this new study, IIHS surveyed nearly 500 drivers about their most recent experiences with repairs to their front crash prevention, blind spot detection or driver-assistance cameras. Some of these owners had had more than one of these features repaired, either separately or as part of the same job. Around 40% of the involved vehicles were from model year 2019 or newer.

    People often had more than one reason for having their features repaired. Most owners had received a vehicle recall or service bulletin about their feature, but that was rarely the sole reason that they brought their vehicle in for service or repair. Other common reasons---which were not mutually exclusive---included windshield replacement, crash damage, a recommendation from the dealership or repair shop, and a warning light or error message from the vehicle itself.

    Post-repair problems with the technology were substantially more common among people who had features repaired because of crash damage or in connection with a windshield replacement. About two-thirds of owners whose crash avoidance feature repairs involved windshield replacement and nearly three-quarters of those whose repairs were required due to crash damage said they had issues with the technology after repair.

    In contrast, fewer than half of owners who had repairs done for other reasons faced problems afterward.

    Windshield repairs often make it necessary to calibrate crash avoidance sensors and cameras, though it’s a common step in many repairs. Automakers stipulate systems be calibrated anytime a sensor is removed and replaced or reinstalled.

    Likewise, calibration is typically an early step in addressing a malfunctioning feature. About two-thirds of respondents who had had repairs done said that calibration was included. Those respondents also reported a higher incidence of post-repair issues.

    Repeat trips to the repair shop are not uncommon with other routine mechanical repairs, either, and most owners reported that their insurance or warranty covered the complete cost, minus any deductible.

    However, the higher incidence of post-repair issues for repairs that involved calibration suggests that repairers are struggling with the calibration process. Some calibrations are complicated and require large spaces, specialized training and expensive equipment. Calibration software is subject to frequent updates, making it difficult for shops to keep their tools up to date. This is further complicated by a lack of standardization of calibration processes. Institute researchers are tracking these problems to monitor whether they persist or diminish over time.

    Repair problems are important to track because they have the potential to slow the spread of crash avoidance features that aren’t standard equipment. However, in the current study, only a little more than 5% of the owners said they would not buy another vehicle with the feature they’d had repaired. Repair hassles also might prompt drivers simply to switch off crash avoidance features, eliminating their safety benefits.

    “These technologies have been proven to reduce crashes and related injuries,” said Mueller. “Our goal is that they continue to deliver those benefits after repairs and for owners to be confident that they’re working properly.”

    Self-diagnosing systems that alert the driver or technician when something is wrong could be part of the solution. Some vehicles already have that capability, and such alerts were what prompted some of the surveyed owners to bring their vehicles in for repair.

    Manufacturers should also work to simplify and standardize the calibration procedure and ensure that repair shops have adequate information about how to restore full functionality to affected features. An affordable, centralized database of repair and calibration specifications and instructions from all automakers should be made available to all technicians.

    Source: IIHS

  • AAA Study Shows Reverse AEB Not Foolproof

    reverse-AEB-study-AAA

    The technology helps reduce collisions, but drivers should not rely on it solely when backing up.

  • AAA: Fear of Self-Driving Cars on the Rise

    AAA-survey-fear-of-self-driving-cars

    AAA: Fear of Self-Driving Cars on the Rise

    Written by Brittany Moye, AAA
    Published
    March 2, 2023

    The results of AAA’s annual automated vehicle survey show that while there is still a high level of interest in partially-automated vehicle technology, attitudes toward fully self-driving vehicles have become increasingly apprehensive.

    This year there was a major increase in drivers who are afraid, rising to 68%, compared to 55% in 2022. This is a 13% jump from last year’s survey and the biggest increase since 2020*.

    AAA believes automakers must be diligent in creating an environment that promotes the use of more advanced vehicle technologies in a secure, reliable and educational manner. This includes the consistent naming of vehicle systems available to consumers today.

    “We were not expecting such a dramatic decline in trust from previous years,” said Greg Brannon, director of automotive research for AAA. “Although with the number of high-profile crashes that have occurred from over-reliance on current vehicle technologies, this isn’t entirely surprising.”

    Even with advancements made in recent years, these findings suggest improvements are still needed to build public trust and knowledge surrounding emerging vehicle technology. There is also a need to dispel confusion around automated vehicles.

    AAA’s survey found nearly one in 10 drivers believe they can buy a vehicle that drives itself while they sleep. Currently, there is no such vehicle available for purchase by the public that would allow someone to fully disengage from the task of driving.

    This perception could stem from misleading or confusing names of vehicle systems that are on the market. AAA found 22% of Americans expect driver support systems, with names like Autopilot, ProPILOT or Pilot Assist, to have the ability to drive the car by itself without any supervision, indicating a gap in consumer understanding.

    What are Advanced Driver Assistance Systems (ADAS)? Consumers aren’t entirely opposed to advanced vehicle technology. In fact, six in 10 U.S. drivers would “definitely” or “probably” want these systems in their next car purchase.

    Examples of ADAS include blind spot warning, adaptive cruise control and automatic emergency braking.

    Active driving assistance (ADA) is also considered ADAS; however, it differs in functionality from other systems. ADA combines braking, accelerating and steering through a combined use of adaptive cruise control and lane keeping assistance. This technology actively assists the driver versus other ADAS that only turns on when needed. ADA is also the only ADAS classified as Level 2 automation as defined by the Society of Automotive Engineers.

    A fully self-driving vehicle is one capable of operating without human involvement. A human driver is not required to control the vehicle at any time, nor required to be present in the vehicle while moving. These vehicles are not available for purchase by consumers and are classified as Level 5 automation as defined by the SAE.

    “AAA seeks to partner with automakers to create greater consistency across the industry. Together, we can help consumers understand the type of technology their vehicle has along with how, when and where to use these systems, which will ultimately build trust in the vehicles of the future,” said Brannon.

    *AAA has conducted its annual Autonomous Vehicle (AV) Survey since 2016; data not comparable to years prior to 2021 due to change in methodology.

    Source: AAA

  • ADAS Bringing New Challenges for Collision Repairers---Even in the Paint Shop

    ADAS-effect-on-refinish-collision-repair

    ADAS Bringing New Challenges for Collision Repairers---Even in the Paint Shop

    Written by John Yoswick, Autobody News
    Published
    Sept. 7, 2023

    The technicians conducting scanning, sensor or camera replacements, reprogramming and calibrations are well aware of the challenges ADAS brings to collision repair. But the technology is having impacts in the refinish department as well.

    During a panel discussion at a recent industry event, paint company representatives were asked about some not uncommon practices in shop paint departments. Some painters, for example, will sometimes use leftover paint from another job as a ground coat on a vehicle with a similar color. But ADAS has the paint manufacturers even more vehemently warning against this shortcut practice. Radar sensors located behind bumpers, for example, can be impacted by anything in between the sensor and what it is detecting---and that includes the metallic coatings being sprayed in body shops.

    “It’s not all metallics, and it’s not all metallics [affecting the ADAS] in the same way,” Jeff Wildman of BASF said. “Certain sizes and shapes impact differently.”

    ADAS-effect-refinish-collision-repair
    Jeff Wildman said an improper mil thickness of paint material on a part with a radar sensor behind it can affect the effectiveness of the radar.

    That makes following the “radar-approved” formulas for products being sprayed in the areas over sensors critical. “When you look up a color, we’re going to tell you if you need a tinted undercoat,” Wildman said. “A tinted undercoat is not the leftover silver you have. It’s following the procedures for how you match this color. In a lot of cases, that tinted undercoat is required because we have a transparent color. To get the color match, you actually have to see through the basecoat to the tinted undercoat.”

    It also means painters shouldn’t “put on six coats to get coverage because they didn’t use the right undercoat,” Wildman said, because the mil thickness over the sensors can impact their performance as well.

    “It’s just like if you look at any OEM repair procedure and it tells you no body filler over the radar units,” he said. “It’s the same type of thing. Any material that goes over that is going to have some impact on that radar transmission. It’s just a matter of how much.”

    “I don’t think there’s such a thing as a ‘cosmetic repair’ of a bumper anymore,” Gary Kilby of Sherwin-Williams said of ADAS-equipped vehicles. “It has to include consideration of the metallic content, whether the bumper has been previously painted, how many mils of basecoat are you going to put on it. You have to make sure you’re [measuring the mils of material on] the bumpers before you repair them, and after.”

    The paint companies also are cautioning against another “work-around” practice some paint shops do when mil thickness on a repainted bumper cover is too high: grinding or sanding down the back side of the cover.

    ADAS-effect-refinish-collision-repair
    Tracy Frye with AkzoNobel said it’s important not to blend over an area on a part that has a radar sensor behind it.

    “You no longer have a totally flat, level surface, and that’s going to impact the radar" behind that bumper, Wildman said. “Because now you have different thicknesses of material in different areas right over that radar unit that potentially can impact how that transmission goes out. It could deflect the radar to the right or left.”

    Tracy Frye, a technical consultant with AkzoNobel, said this is also why it’s important not to blend over an area with a radar sensor behind it. “That can cause the radar to give a scattered effect,” he said. “Everything needs to be uniform over that area.” 

    The paint companies also say the formulas for the colors sprayed on those parts have been specially approved and can’t be altered.

    “It’s called a radar variant, and we flag it that way in our color information system,” Wildman said, noting that for a particular color, a waterborne formula may be approved, for example, when the solvent version isn’t. “It’s the only color that’s approved for use over a radar sensor in repainting a bumper.”

    “That means you can’t go tinting the formula,” Kilby concurred. “You can’t say, ‘I want to bring this color in a little bit closer’ because if a painter tries to tint it, now the formula is no longer radar-approved. To be straightforward, color match may have to sacrifice a little bit to make sure that formula is radar-approved.”

    That may mean additional steps if the color match isn’t there. “Unfortunately, there’s going to be more blending” onto adjacent areas, Kilby said. “We know the challenges of getting insurance companies to pay to blend for bumpers, but in this case, it may have to be a blend because of the radar. If you have a color formulation that’s not blendable, we would contact the color lab. Maybe we send a panel in overnight and try to dial that color in a little bit closer. It could be a variant out there that we just haven’t found yet. But you can’t tint these radar-approved ones.”
     
    All these new challenges add to the importance of including paint considerations early in the process, during repair planning.

    “Understand what you need to do before you get that car in the booth on Friday morning and are planning to deliver it that afternoon,” Wildman said. “Typically, painters have not had to look at repair procedures. Working with painters, they don’t know how to do that today. ‘It’s a simple bumper repair. Get it in, get it painted and get it back on the car.’ That’s the way some shops and painters look at it. We’ve got to change that mentality. Because the painter and shop need to understand what’s behind that bumper. It’s really got to be driven from the front office as part of the repair plan.”

    In addition to following paint manufacturer guidelines for painting bumper covers over radar sensors, shops should also be aware of the growing number of vehicles requiring a radar power test after post refinishing and after the system is calibrated.

    “It’s a static function test to see if painting a bumper has reduced the power of a radar sensor too much,” said Nick Dominato, director of product management for I-CAR.

    The test is needed if the system uses higher resolution radar for blind spot systems able to identify not just a vehicle in the blind spot but even smaller objects such as a bicycle. The test uses “essentially a metal pole on wheels,” Dominato said, to measure when the system is engaged how much the bumper cover is reducing the power signal of the radar sensor.

    “If it’s within a certain band, you’re good to go,” but if it’s beyond that, you may have to scrap the bumper cover if repainting is not allowed by the automaker, Dominato said.

    The test is currently required for some Mercedes-Benz and Toyota vehicles. “I think we’re going to see a lot more of these radar power tests in the future,” he said.


    Dominato said the percentage of vehicles on the road with a forward-facing ADAS camera will climb sharply in the coming years. While 89% of all 2023 model year vehicles include such a camera, only about 25% of the total population of vehicles on the road do.

    “By 2026, we’re going to see a 50% increase,” Dominato said. “We’re going to go from a quarter of the vehicles on the road to about 4 in 10. By 2030, we’re going to see another 50% increase. So we’re going to go from 25% to 40% to 60% of vehicles on the road with at least one ADAS system.”

  • ADAS Could Prevent 37M Crashes Over Next 30 Years: Study

    ADAS-crash-death-prevention

    ADAS Could Prevent 37M Crashes Over Next 30 Years: Study

    Written by Andrew Gross, AAA
    Published
    Aug. 17, 2023

    Advanced driver assistance systems (ADAS) are the eyes and ears of your car. They use sensors and cameras to detect potential hazards, warn drivers and can take corrective action automatically. These safety systems are common on new vehicles, and they have the potential to save lives by preventing crashes---but how many? 

    New research by the AAA Foundation for Traffic Safety estimated available ADAS technologies could prevent approximately 37 million crashes, 14 million injuries and nearly 250,000 deaths over the next 30 years. This would represent 16% of crashes and injuries and 22% of deaths that would otherwise occur on U.S. roads without these technologies.

    “The findings from this latest study on the AAA Foundation’s work in emerging technologies suggest that ADAS have the potential to transform road safety,” said Dr. David Yang, president and executive director of the AAA Foundation. “However, the full safety benefits of ADAS will not be realized unless they are fully understood by the consumer, used properly and widely adopted.”

    The future safety benefits of ADAS could be larger or smaller, depending on many factors, including the rates of consumer uptake, use and the future development of these technologies, as well as many other factors. But technology limitations still exist, and while ADAS may save 250,000 lives over the next 30 years, nearly 900,000 lives will be lost on our roads if current trends continue.

    So how do these systems work? Here are a few of the most common ADAS features:

    • Forward Collision Warning: Detects a potential collision with a vehicle ahead and alerts the driver. Some systems also provide alerts for pedestrians or other objects.  
    • Adaptive Cruise Control: Cruise control that also assists with acceleration and braking to maintain a driver-selected gap to the vehicle in front. Some systems can come to a stop and continue, while others cannot.  
    • Automatic Emergency Braking: Detects potential collisions with a vehicle ahead, provides forward collision warning, and automatically brakes to avoid a collision or lessen the severity of impact. Some systems also detect pedestrians or other objects.  
    • Lane Departure Warning: Monitors the vehicle’s position within the driving lane and alerts the driver as the vehicle approaches or crosses lane markers.  
    • Lane Keeping Assistance: Provides steering support to assist the driver in keeping the vehicle in the lane. The system reacts only when the vehicle approaches or crosses a lane line or road edge.  
    • Blind Spot Monitoring: Detects vehicles in the blind spot while driving and notifies the driver of their presence. Some systems provide an additional warning if the driver activates the turn signal.

    Unlike full automation, which is not yet commercially available, ADAS works to form a vehicle’s “safety net.” The study found the safety benefits of ADAS will vary depending on the type of system and how it is used. Last year, AAA engineers examined automatic emergency braking systems, which effectively prevent rear-end crashes but less so when encountering bicyclists or vehicles crossing paths.

    According to recent foundation research featuring Adaptive Cruise Control (ACC), drivers may initially lack the appropriate knowledge to use it properly. This can lead to misuse or mistrust, especially in situations beyond the system’s capability (i.e., edge cases). But with time and exposure to various edge-case events, drivers may better understand and use ACC more effectively.

    The Foundation’s research reinforces the importance of the Safe System Approach (SSA), a strategic way of leveraging the engineering and behavioral countermeasures proven effective at preventing traffic crashes and the injuries that can result from them.

    “The future for ADAS is bright, but it’s not a cure-all,” said Jake Nelson, AAA’s director of traffic safety advocacy. “While these technologies offer substantial safety benefits, we cannot engineer our way out of traffic injuries and deaths on U.S. roads. Investments in a diversity of proven traffic safety measures, including but not limited to vehicle technology, is in order.”

    AAA urges automakers to adopt a standard naming convention for vehicle technology to ensure drivers understand the capabilities of catchy, marketing-driven branded names for popular systems.

    Source: AAA

  • ADAS Find Joins CIECA

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    ADAS Find provides a simple and affordable platform for identifying necessary ADAS calibrations and initializations.

  • AirPro Approved for Ford Collision and Glass Certification Programs

    AirPro-Disgnostics-Ford-certification-programs

    AirPro Approved for Ford Collision and Glass Certification Programs

    AirPro's Ford Brand Specialists attended I-CAR’s Chicago training center for hands-on training requirements for the program.

    Written by Autobody News Staff
    Published
    Nov. 28, 2023

    AirPro Diagnostics announced Ford’s approval of AirPro for diagnostics and calibrations provider to ensure a complete and safe repair.    

    “This approval is yet another example of AirPro’s commitment to meeting OE approvals. AirPro is now an approved diagnostics and calibrations provider for the Ford Certified Collision Network (FCCN) as well as the Ford Certified Glass Network (FCGN),” said Josh McFarlin, president and COO of AirPro Diagnostics. “This training included sending our Ford Brand Specialists to I-CAR’s Chicago training center for hands-on training requirements for the program.”

    AirPro Diagnostics provides cost effective scanning and ADAS calibrations products to the collision repair and auto glass industries, including its “game changing” AUGGIE. AirPro tools meet rigorous vehicle manufacturer requirements by having OEM licensed software and multi-brand diagnostic applications resident and directly connected to the vehicle. 

    In recent independent testing the AUGGIE forward-facing camera recalibration device met IIHS and NHTSA standards. As the pioneers in remote diagnostics and calibrations, AirPro’s uniquely skilled, brand specialists service vehicle gateways as well as provide mobile calibrations at a 97.7% success rate.

    ORION, AirPro’s cloud-based diagnostic management system is the hub by which all services are delivered within the company’s 10-Minute Response Pledge (current YTD acceptance time of 1 minute, 26 seconds). AirPro Diagnostics is backed by a team of uniquely skilled, diagnostic brand specialists who provide reliable, efficient and accurate scanning, diagnostics and ADAS calibration solutions that meet the highest level of quality and safety standards. 

    For more information, visit www.airprodiagnostics.com.

  • AirPro Diagnostics Auggie Mobile Device Meets IIHS and NHTSA Standards for Calibration 

    AirPro-Diagnostics-Auggie-NHTSA-IIHS-testing-calibration-SEMA-2023

    AirPro Diagnostics Auggie Mobile Device Meets IIHS and NHTSA Standards for Calibration

    The Auggie renders ADAS targets and lighting conditions according to the OEM’s requirements, and works with most major scan tools.

    Written by Autobody News Staff
    Published
    Nov. 8, 2023

    AirPro Diagnostics announced Oct. 31 its mobile static calibration device, the Auggie, has met two national organizations’ vehicle requirements to complete a safe Forward-Facing Camera (FFC) calibration. They include the Insurance Institute for Highway Safety (IIHS) and the National Highway Traffic Safety Administration (NHTSA). 

    The announcement occurred during the 2023 SEMA Show, following independent testing by IIHS and NHTSA.

    “This independent testing to the IIHS and NHTSA standards now validates the claims we have made that the Auggie is safe and OEM-compatible,” said Josh McFarlin, president and COO of AirPro Diagnostics.

    The testing was conducted by FT Techno of America (FTTA), an independent vehicle evaluation company, at the Fowlerville Proving Grounds in southeast Michigan. The 950-acre facility employs professional engineering and operations staff and has multiple test tracks. These include a 3-mile oval track, a handling course to test vehicle dynamics, ride and handling, and a 300-by-500-foot multi-purpose pad designed for testing and development of ADAS and autonomous technologies.  

    Established in 2016, AirPro Diagnostics focuses on remote diagnostics, scanning, programming and ADAS calibration solutions for the automotive repair industry. The company introduced the Auggie to the collision industry in 2021 during the Texas Auto Body Trade Show.

    AirPro-Diagnostics-Auggie-NHTSA-IIHS-testing-calibration-SEMA-2023
    Shawn Azam from AW Collision in California completed the fastest calibration using the Auggie during a competition at AirPro Diagnostics’ booth at SEMA.

    The patented mobile device was designed to serve the automotive service sectors with quick and safe FFC calibrations. McFarlin said the Auggie renders ADAS targets and lighting conditions using machine learning and computer vision according to the OEM’s requirements. It works with most major scan tools.

    Because the calibration process can be completed in a fraction of the time of traditional systems, McFarlin said shops can bring calibration in-house and be more productive and profitable. Since introducing the Auggie, McFarlin has found customers appreciate not having to contend with challenges such as needing a large space with a level floor, lighting requirements, vehicle fuel level, vehicle payload and other environmental concerns.

    The company completed in-depth research and testing on the product before and after its launch to ensure accurate results and safe and proper calibration.

    “Everybody on our team is very confident that it's a product that does what we say it does,” said McFarlin.

    Earlier this year, the AirPro team set out to prove the equipment can complete a successful calibration. After talking to multiple test facilities about testing the tool, AirPro moved forward with onsite testing to evaluate the Auggie.

    For the IIHS testing, McFarlin said a 2023 ToyotaCamry was chosen since it was one of the vehicles IIHS has tested in both daytime and nighttime scenarios and received a superior rating. After calibrating the vehicle with the Auggie, vehicle-to-vehicle automatic emergency braking (AEB) and Pedestrian AEB were evaluated during the daytime and nightime. The vehicle completed 16 IIHS tests and received the highest possible rating---superior. 

    McFarlin explained the IIHS nighttime pedestrian testing is a series of the most challenging tests for an FFC and only a very small percentage of vehicles earn a superior rating. 

    “AirPro is especially proud of the 'superior' rating we achieved on IIHS testing,” said McFarlin. “This further confirms the efforts of our engineers and testing personnel, who over the last five years, have worked diligently to validate our patented solution on thousands of vehicles to ensure the safety and accuracy of our tested and proven Auggie.”

    NHTSA NCAP Testing was then conducted using Crash Imminent Braking (CIB) or AEB and Lane Departure Warning (LDW) test scenarios on a 2023 NissanRogue calibrated with Auggie. 

    The Nissan successfully passed all CIB and LDW tests performed to NHTSA standards. The tests included both Solid and Dashed Line scenarios for LDW along with CIB/AEB testing on a moving and stationary vehicle. Additional CIB/AEB testing was successfully performed on a stationary pedestrian to a hybrid of current ADAS standards. 

    During SEMA, AirPro held a competition in the company’s booth to determine how fast participants could calibrate using the Auggie. 

    “The competition demonstrated the speed and consistency of using Auggie’s machine learning to complete successful static calibrations,” said McFarlin. He said it also demonstrated how easy the Auggie is to setup for a novice. 

    Shawn Azam from AW Collision in Monrovia, CA, completed the Auggie setup in the fastest time, 2:22, and received a $1,000 Visagift card. The top 14 Auggie setups were completed in under five minutes. 

    For more information, visit airprodiagnostics.com/auggie.

  • AirPro Diagnostics Helps Every Shop Repair All 550 of Today’s Vehicle Models 

    AirPro-Diagnostics-Michael-Quinn-Lonnie-Margol-calibrations-scanning

    AirPro Diagnostics Helps Every Shop Repair All 550 of Today’s Vehicle Models

    Written by Ed Attanasio, Autobody News
    Published
    April 5, 2023

    I am amazed at all the new features in today’s vehicles, these rolling computer networks with lines of code numbering in the hundreds of millions, and often wonder how successfully shops are servicing these complex systems.

    I found the answer in the recent Insurance Institute for Highway Safety (IIHS) report, which revealed more than half of surveyed owners of ADAS-equipped vehicles reported problems with those features after a repair, more so if it was due to collision damage or a windshield replacement.

    I set out to find the cause and possible solutions, leading me to sit down with AirPro Diagnostics founder and CEO Lonnie Margol and President Michael Quinn to get their thoughts on this big problem.

    It comes down to two simple words: “brand specialists.” AirPro employs dealer-trained brand specialists, then trains them on collision dynamics and has them focus specifically on the vehicle brands they specialize in.

    Margol is no stranger to solving these complex problems; his credits include being awarded the first patent in 2010 for inventing asTech.

    Why are shops struggling with these systems?

    LM: We believe it is an unreasonable expectation that shops can safely service these complex networks and safety systems unique to each brand. A scan tool is only as good as the technician using it. Unless shops have the volume and financing to hire specialists to cover 45 brands, the safe solution is having AirPro lend its brand specialists to your shop on-demand.

    How does AirPro get the right person on the right job?

    MQ: First I think we all need to be honest with ourselves---this includes insurers---that shops have their hands full with multiple surfaces, joining methods and refinish challenges, let alone servicing electronics and safety systems. Pooling brand specialists for the benefit of the industry at large is a practical solution.

    Only AirPro has skills-based routing, so when a shop makes a request for service it is automatically routed to a brand specialist. Further, we can have multiple technicians log into the same vehicle and collaborate when the repair may need elevated support.

    We have a 97.7% success rate in all services requested. We take pride in staying with the shop and getting the car completed safely. This saves on untold cycle time and higher sublet expense.

    How complex are these systems?

    LM: Right now, the industry as a whole can't bridge this huge gap created by rapidly advancing technology, especially with so many of these very sophisticated systems and not enough knowledgeable skilled technicians to know how to perform diagnostics and the calibrations. There are so many nuances in these various different model vehicles, even by brand, that it really needs the attention of technicians who are doing this on a daily basis.

    When did you start AirPro Diagnostics?

    LM: I started AirPro Diagnostics back in April 2016 and launched a totally different tool approach. The AirPro tool utilizes OEM-licensed software and multi-brand diagnostic applications resident and directly connected to the vehicle. In other words, the software and hardware are all connected at the vehicle, which is very different than the other remote providers.

    They use the streaming method, which I invented, but it wasn't designed for doing these types of sophisticated calibrations and other services back and forth across the internet.

    How does AirPro help shops perform ADAS calibrations in-house?

    MQ: We equip, train and coach shops to properly service and calibrate the vehicle brands they work on, whether it be blind spot, front radar or forward -facing camera recalibrations. We walk them through set-up procedures on each and every vehicle model, referencing the OEM service information. We have very cost-effective pricing strategies and pride ourselves on building custom tailored pricing solutions for shops.

    How do shops know AirPro techs are up on the newest technology?

    LM: Most of our brand specialists come out of dealerships and have been trained on how to diagnose crash events. This is much different than simply pulling codes. And because AirPro brand specialists are diagnosing and calibrating mostly late model collision-damaged vehicles every day, we believe they possess greater skills than someone doing warranty work or servicing fuel injection systems. They do multiple calibrations every day to where it becomes second nature.

    We take 40,000 calls every month and from all of the requests we get, we have been successful in servicing 97.7% of them across all manufacturers. We also have a 10-minute response pledge, and we guard that very closely because we know when the shops need service, they need it right away. We did almost half a million services last year and our on-tool response time was one minute and 32 seconds on average.


    AirPro Diagnostics Helps Every Shop Repair All 550 of Today’s Vehicle Models (article continued)

    MQ: I’ll reiterate, in case we do run into an anomaly with a particular vehicle, we can bring other technicians in to assist in and actually figure it out as a team, another reason for our high success rate of 97.7%. Because we stick with the vehicle for even the most difficult issues. We're there to help the shop, repair the vehicle. We're not there just to pull a code or claim a calibration was done and then send it on. We make sure to solve the problem quickly and precisely.

    It’s not a good idea for shops to purchase equipment to do their ADAS themselves?

    LM: We have had hundreds of shops tell us they purchased all the equipment and they don’t have the expertise on a given brand so they engage us. As mentioned earlier we can equip, train and assist shops to cost-effectively perform ADAS calibrations. It doesn’t make sense for shops to have tools and software for makes they don’t repair. We custom-tailor equipment solutions based on the shop’s historical workload.

    Do you document every service as well, for purposes of accountability and transparency?

    MQ: Yes, we record each and every screen session during the service, whether it's a scan, diagnostics or calibrations. We store all this in the cloud, if anyone ever questions what was performed, what version of the OE software was used, it’s available to our shops.

    Have you been able to trim cycle time for your customers?

    MQ: Absolutely. If you've been following industry reports, national average cycle time has almost doubled to almost 20 days. There are certainly some supply chain issues, but the acceleration of technology and the limited skills of shop technicians is contributing to cycle in a significant way. We have techs with 25-30 years’ experience on one brand. These types of specialists are not growing on trees. Shops can go it alone or utilize our remote services. AirPro shops enjoy on average two days less cycle time when pre-/post-scanning every vehicle.

    The question is, do you have the ability to serve 45 brands and 550 models, which we are able to do? And when technology advances---which it does every year---how do you get the training? And then what do you do if you have a guy who is highly skilled and he quits, goes on vacation or is out sick? What do you do? Your whole operation can grind to a halt.

  • AirPro Diagnostics Named Preferred Supplier for Fix Network

    AirPro-Diagnostics-Auggie-Fix-Auto

    AirPro’s Auggie mobile ADAS forward-facing camera calibrations device will be in use at Fix Network’s collision, glass and mechanical brands.

  • AirPro Diagnostics, BMW Partner to Provide Advanced Repairs

    AirPro-Diagnostics-BMW-Collision-Repair-Network-software

    ISTA software will help BMW Collision Repair Network shops access detailed vehicle information, diagnostic procedures and precise repair instructions.

  • ALLDATA’s ADAS Quick Reference Tool Receives SEMA New Product Award in ADAS Category

    man-with-trophy

    Founded in 1986, ALLDATAis known for providing OEM automotive repair and collision information. The company said more than 400,000 technicians use ALLDATA’s software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road, and simpler shop management.

    At the November SEMA Show in Las Vegas, NV, ALLDATA received a 2022 SEMA New Product Award in the Advanced Driver Assistance System (ADAS) category for its new ADAS Quick Reference tool. The annual awards program recognizes cutting-edge new products introduced to the automotive specialty-equipment market.

    The company previously received a PTENInnovation Award this year.

    During the show, ALLDATA representatives shared information about the company’s latest enhancements and provided live demonstrations of its OEM repair information products, diagnostic tools and shop management software, including ADAS Quick Reference, ALLDATA Inspections and its new partnership with NexpartMulti-Seller.

    “We’re always looking for ways to help shops boost productivity and streamline the workflow process,” said Satwinder Mangat, president of ALLDATA.

    Autobody News had the opportunity to talk to Mangat about the award and the company’s new products.

    What was your reaction to receiving the SEMA New Product Award?

    We were thrilled! ADAS was a huge topic at SEMA, and we were honored to be recognized for this latest update to ALLDATA Repair® and ALLDATA Collision®, which makes it easy for customers to find ADAS repair information in one place.

    large-group-of-people
    ALLDATA team members at the 2022 SEMA Show included, left to right, Christopher Mochan, Ric Martinez, Robert Gomez, Pat Castillo, Daniel Dimapasoc, Bryan Goux, Ryan Deugaw, Diane Flood, Crystal Brahm and Terry Louizos.

    What are some features of the product that will benefit collision repair shops?

    ALLDATA’s ADAS Quick Reference provides one-click access to vehicle-specific ADAS information direct from the OEMs.

    Shops can easily filter by system, component or location. The ADAS Quick Reference tool links directly to the ADAS system or component by name, such as Backup Camera or Lane Departure System. It also provides the location of the component, identifies removal/replacement requirements that could result in extra labor for calibration or sublet costs, and displays basic calibration information, required tools and prerequisites for servicing ADAS components.

    Having all the ADAS information in one place helps shops save time and prepare more accurate estimates and detailed blueprints based on OEM requirements and procedures.

    What did you showcase during the SEMA Show?

    It was great to be back in full force for the first time since 2019. There was a ton of buzz about ADAS this year. That was certainly the case at the ALLDATA booth, where attendees lined up for demos of the new award-winning ADAS Quick Reference tool.

    We were also excited to showcase our new partnership with Nexpart Multi-Seller. The tool makes it easy to add parts from leading vendors to an estimate, check local product availability in real-time, and quickly order from preferred suppliers. ALLDATA Shop Manager now includes Nexpart Multi-Seller parts ordering, providing 24/7 access to leading suppliers in one place, including the AutoZonecatalog.

    In addition, show attendees could see how ALLDATA Inspections, another new tool, enables shops to jumpstart the customer check-in process curbside and perform digital vehicle inspections (DVIs).

    How will ALLDATA Inspections help collision repairers?

    ALLDATA Inspections makes it easy to greet customers at the vehicle, look up or add a new customer, check off a digital inspection sheet, and email it to the customer---all in minutes.

    The tool works with ALLDATA Repair®, ALLDATA Collision® and ALLDATA Shop Manager, so that the entire service team can share customer and vehicle documentation for estimates, repair orders and invoices in real-time.

    ALLDATA Inspections gives shops flexibility to check in customers at their vehicles, identify services that are required or due soon, and deliver trustworthy advice on the spot for a better overall shop experience.

    Is there anything you would like to share about ALLDATA’s future focus?

    We’re excited about ALLDATA Find-A-Fix, a new information source that provides top-ranked diagnostic solutions for a specific vehicle and Diagnostic Trouble Code (DTC) based on data-driven analysis for trusted repairs. It’s currently included at no additional cost for a limited time with ALLDATA Repair® and ALLDATA Collision®.

    Another product on the horizon is ALLDATA Repair Forecaster. It generates a list of known failures for the next 12 months or 10,000 miles based on year/make/model/engine (YMME), location and odometer reading. This allows customers to use information from ALLDATA to share predicted repairs with customers.

    For more information, visit www.alldata.com/en.

  • ALLDATA’s ADAS Quick Reference Wins SEMA Show New Product Award

    man-holding-trophy

    ALLDATA’s ADAS Quick Reference Wins SEMA Show New Product Award

    PublishedNov. 3, 2022

    The winners of this year’s SEMA Show New Product Awards were announced Nov. 1 in Las Vegas. 

    ALLDATAwon in the ADAS Category for the addition of ADAS Quick Reference to ALLDATA Repair® and ALLDATA Collision®. The award was accepted by ALLDATA President Satwinder Mangat

    ALLDATA’s new ADAS Quick Reference tool makes it easy for auto repairers to access vehicle-specific ADAS information---direct from the OEMs---on the industry’s leading repair information platform. 

    The ADAS Quick Reference tool links directly to the ADAS system or component by name, such as Backup Camera or Lane Departure System. It also provides the location of the component, identifies removal/replacement requirements that could result in extra labor for calibration or sublet costs, and displays basic calibration information, required tools and prerequisites for servicing ADAS components.

    The annual SEMA New Product Showcase program recognizes the most cutting-edge new products introduced to the automotive specialty-equipment market at the SEMA Show. 

    This year, nearly 2,000 new products were submitted for consideration in 18 categories. Winners were selected based on a variety of factors that included superiority of innovation, technical achievement, quality and workmanship, consumer appeal and marketability and more. 

    ADAS Quick Reference had previously won a 2022 PTENInnovation Award in the ADAS category. 

    Source: ALLDATA

  • ASE ADAS Specialist Certification Provides Repair Opportunities for Shops

    ASE-ADAS-tech-certification-test

    ASE ADAS Specialist Certification Provides Repair Opportunities for Shops

    Written by Autobody News Staff
    Published
    Sept. 28, 2023

    The National Institute for Automotive Service Excellence (ASE) ADAS Specialist Certification test (L4) recognizes proficient service professionals and helps shops optimize repair opportunities on ADAS-equipped vehicles by employing L4 certified technicians.

    ASE created the L4 ADAS Specialist Certification test to identify technicians who possess knowledge of the skills required to diagnose, service and calibrate ADAS on late model automobiles, SUVs and light-duty trucks. The L4 test covers content focused on the diagnosis, service and calibration of radar, camera, ultrasonic and other advanced driver assistance systems. 

    Many of the questions relate to a sample vehicle with ADAS technology used by most manufacturers. This vehicle is described in the composite vehicle type 1 reference booklet provided as an electronic pop-up during the test.

    Before taking the ASE ADAS Specialist test (L4), automotive service professionals must have passed either the Automobile Electrical/Electronic Systems (A6) or Collision Mechanical and Electrical Components (B5) test. An L4 study guide is available for individuals to help with test preparation. 

    For more information and to register, visit www.ASE.com/test-series.

  • asTech Announces Scanning Support for Tesla Vehicles

    asTech-Tesla-remote-OEM-scans

    asTech Announces Scanning Support for Tesla Vehicles

    asTech remote OEM scans are now available for more than 99% of Teslas.

    Written by Autobody News Staff
    Published
    Oct. 27, 2023

    asTech, a Repairifycompany, announced an expansion of its remote OEM solutions to now include remote OEM scanning support for Teslavehicles.

    asTech diagnostic devices are now able to complete authentic remote OEM scans for virtually every Tesla vehicle---more than 99% coverage. This is an important update that continues to demonstrate the power and adaptability of asTech’s technology as well their dedication to ensuring their customers are ready for the future of collision repair.

    “The industry is changing rapidly, and a major part of that is the rising numbers of electric vehicles on the road today. The expansion of our remote OEM solutions to now include Tesla vehicles is part of our commitment to consistently stay at the forefront of vehicle technology, like electrification, for the benefit of our customers,” said Cris Hollingsworth, president of Repairify Global Holdings, Inc.

    Existing asTech users can contact asTech customer care for an adapter to connect their device to Tesla vehicles. Non-asTech customers looking for more information can contact asTech at info@asTech.com or by visiting astech.com.

  • asTech Releases Rules Engine Case Study No. 5

    asTech-Repairify-Rules-Engine-case-study

    asTech Releases Rules Engine Case Study No. 5

    The case study shows the importance of making the right tool choice using empirical data to ensure a safe and proper repair.

    Written by Autobody News Staff
    Published
    Oct. 24, 2023

    asTech, a Repairify company, released its fifth Rules Engine case study from the asTech Institute, demonstrating that, regardless of the age or popularity of a vehicle, there is no guarantee an unverified aftermarket tool will provide a fully comprehensive and accurate scan. To ensure a safe and proper repair, shops must use empirical data that verifies they’re choosing the correct tool scan for a particular vehicle.

    What Repairify Technicians Did

    To develop its patented Rules Engine, Repairify performed tens of thousands of vehicle scans against the active car parc and engaged in extensive research to identify which of the top aftermarket scan tools yield the same results as authentic OEM tools.

    Repairify technicians post-scanned a repaired 2017 ToyotaCamry using the authentic factory scan tool and discovered two trouble codes within the Antilock Braking System, including one code related to traction control.

    The vehicle was then immediately scanned using leading aftermarket tools to compare the results to the scan from the authentic OEM tool.

    What the Aftermarket Tool Found

    The common convention is that most aftermarket scanning solutions should be able to identify all modules on a five-year-old Toyota Camry---one of the most popular vehicles on the road. But when one aftermarket tool brand, “Brand A," was used to scan the same vehicle, it identified just one of the two trouble codes on the 2017 Toyota Camry’s ABS system.

    What This Means for Shops

    Even for vehicles as popular as the 2017 Camry, it is still possible for aftermarket tools to miss codes on some of the most common modules (like the ABS system) in circulation.

    Like it was shown with the 2016 Honda Civic case study and asTech’s other prior case studies, the age and popularity of a vehicle doesn’t matter. Without data to verify a scan’s accuracy, there is no guarantee an aftermarket scan will match the performance of an authentic OEM Tool.

    How the Rules Engine Helps

    The Rules Engine recommends a choice of asTech certified scan tools to repairers for each specific vehicle they’re working on, down to the trim level:

    1. An authentic remote OEM diagnostic scan through asTech’s patented technology.
    2. A verified OEM-Compatible aftermarket scan. This is a scan that has been certified and warrantied to provide results that are equivalent to the authentic OEM tool scan.

    With the Rules Engine, shops would have the confidence in knowing if they decided to use an aftermarket scan for a 2017 Camry, it would be verified as OEM-Compatible.

    To ensure a safe and proper repair, a shop needs to use the proper scan. To ensure they use the proper scan, shops need empirical data. The Rules Engine provides shops with the only data-backed system to verify that they’re using the best scan for the vehicle they’re repairing.

    About the Rules Engine

    With tens of thousands of vehicle scans and extensive research, asTech, driven by Repairify, is continuously developing its patented and proprietary database of authentic OEM and high-performing OEM-Compatible aftermarket scan tools to recommend the most accurate and cost-effective scan tool option, every time. When an OEM-Compatible scan isn’t available, the Rules Engine recommends the same remote OEM diagnostic services that customers have come to know and trust.

    Repairify continues to augment, edit and update the Rules Engine database via ongoing research being conducted by its engineers globally. This database represents the most comprehensive dataset for comparison analysis on a global scale. Select individual vehicle testing results can be made available to customers for review.

    To learn more about the Rules Engine, visit asTech, Driven by Repairify, at SEMA 2023at Booth #34193, or visit the Rules Engine page.  

    asTech customers who wish to enable the new Rules Engine feature can do so by contacting customer service at 1-888-486-1166 or customerservice@astech.com.

  • asTech’s Patented Rules Engine Now Available to Help Repairers Affirm Scans

    asTech-Repairify-Rules-Engine-OEM-scans

    asTech’s Patented Rules Engine Now Available to Help Repairers Affirm Scans

    PublishedJan. 11, 2023

    asTech, a Repairifycompany, on Jan. 11 announced the full deployment of its patented Rules Engine, which presents users with the most accurate and cost-effective diagnostic scan type for the vehicle throughout the blue printing process and repair workflow.

    The new feature gives asTech customers access to the most accurate way to identify the diagnostic and calibration scan tools that read all of a car’s OEM modules correctly---versus those that don’t---down to the year, make, model and trim. With the Rules Engine enabled, asTech users, insurance carriers and their customers can be confident with the accuracy and cost of the recommended scan type.

    “Our customers tell us one of their biggest challenges is remaining compliant with insurance carrier reimbursement guidelines for OEM diagnostic scans and calibrations. Meanwhile, insurance carriers tell us they will reimburse for OEM scans if shops can validate that it was the correct and safest way to repair the vehicle,” said Cris Hollingsworth, president of Repairify Global Holdings, Inc.

    He continued, “With Repairify’s patented Rules Engine, available only from asTech, repairers can now rest assured that a vehicle has been repaired safely and properly with the quickest, most cost-effective and accurate tool for scanning and calibrations across all years, makes and models.”

    To build the Rules Engine, Repairify’s research and development team scanned tens of thousands of vehicles from different years, makes, models and trim levels with the leading aftermarket tools available, then compared the results to the relevant OEM tool. Researchers used like-for-like tools on the same cars at the same time to ensure accuracy.

    In the process, the development team also created Repairify’s “OEM-compatible” designation for aftermarket scans that returned the same quality results as the original factory OEM scan for the same year, make, model and trim. The research showed the top-performing aftermarket tools returned OEM-level results as much as 78% of the time, while the lowest performers returned the same results 56% of the time or less.

    Repairify used this extensive research to develop a proprietary database of OEM and high-performing OEM-compatible scan tools to recommend the most accurate and cost-effective scan tool option, every time. When an OEM-compatible tool isn’t available, the Rules Engine recommends the same remote OEM diagnostic services customers have come to know and trust.

    To add further confidence that asTech’s technicians are using a true, original OEM scan tool, in 2021 asTech began providing its remote OEM diagnostic customers with documented real-time electronic proof of the original OEM diagnostic scan report as part of its diagnostic reporting procedures.

    asTech customers who wish to enable the new Rules Engine feature can do so by contacting the customer service team at 1-888-486-1166 or customerservice@astech.com. To learn more about the Rules Engine, visit asTech's diagnostics solutions page on its website.

    Source: asTech

  • Autel Expands Tesla Diagnostics on Ultra Series Tablets

    Autel-Ultra-Tesla-diagnostics-software-update

    Autel Expands Tesla Diagnostics on Ultra Series Tablets

    PublishedJune 6, 2023

    Auteladded significant TeslaModel 3 and Model Y vehicle diagnostic coverage with a new software release and Tesla-compatible cable.

    Tesla update 2.0 for the Ultra series of tablets includes Read and Erase Code capabilities for Tesla Models 3 and Y on the following systems: Compressor (CMP), Steering Column Control Module (SCCM), Electric Power Assisted Steering 1 (EPAS1 ) and 2 (EPAS2 ), Center Radar (RADC), Restraints Controller Module (RCM), Electric Stability Program (ESP), iBooster (IBST), Park Assist System (PARK). ECU Reset and Connection Test are two Special Functions also included in Tesla version 2 software version.

    Additional coverage for both Model Y and 3 includes Vehicle Controller-Front, Left and Right, Electronic Parking Brake-Left and Right, Pedal Monitor, Potentiometer System, and Electric Power Assist Steering- 1 and -2, and Center Radar.

    Autel released a new Tesla-compatible JX03-IAI-778 adapter (TESKIT3Y) to facilitate diagnostics. The CAN001 cable in Autel's TESKIT, released earlier this year, must also be connected to the CAN port on Models 3 and Y. Autel released software updates and the TESKIT for Tesla S and X vehicles in July 2021. The TESKIT includes LAN001, CAN001 and CAN002 to diagnose pre-and post-2015 Tesla S and X models. How-to connect sheets are included with cable and adapter kits.

    Launched in 2003, Tesla produced its first mass-market electric sedan in 2012 with the Model S, followed by the Model X SUV in 2015 and the Model 3 in 2017. Tesla is by far the best-selling electric vehicle manufacturer in the U.S. It is the first to have more than 190,000 sales in a calendar year. Tesla sold 536,069 in the U.S. last year. The Tesla Model Y was the best-selling non-truck in the first quarter of this year in the U.S. and Europe. A total of 412,180 Model 3 and Model Y vehicles were sold.

    Tesla software version 2 is available on all Autel's MaxiSYS Ultra, Ultra EV, MS919, and MS909, MS909 EV with active subscriptions. Traction Battery and HVAC Compressor testing can be performed on Tesla vehicles with the Ultra EV, MS909EV, or with the Ultra, MS919 and the MS909 with the purchase of the EV Diagnostic kit.

    Visit Autel.com for information.

    Source: Autel

  • Autel Releases 2023 ADAS Calibration Coverage

    Autel-2023-ADAS-calibration-coverage

    Autel Releases 2023 ADAS Calibration Coverage

    PublishedAug. 8, 2023

    Autelreleased 2023 ADAS calibration coverage for an extensive list of vehicle brands and added a dynamic, first-in-the-industry DTC analysis feature to provide causes and solutions for ADAS sensors and components faults. 

    Available to all MaxiSYS tablet owners, MS906 Pro and higher, with active ADAS calibration software subscriptions, calibration coverage expands to:

    • GM2023-2024 Canyon, CadillacLYRIQ and XT4 
    • Honda/Acura 2023 HR-V, Pilot, Civic and Accord 
    • Hyundai2023 IONIQ 5 
    • Infiniti2023-2025 Q50, 2024-2025 QX60, 2023-2025 QX80
    • Kia2023 Sorento
    • Land Rover 2020-2023 Rover, Range Rover Sport and Discovery
    • Lexus2022 RC300, 2022 UX200, 2023 NX400h, LC500h, LC500, LC500C and 2024 UX250H 
    • Maserati2023 Levante M161, Ghibli M157 and Quattroporte M156 
    • Mazda2023 CX-50, CX-90 and MX-30
    • Nissan2023-2024 Versa, 2023-2025 Kicks and 2023-2025 Rogue Sport
    • Toyota2023-2024 BZ4X and 2023 Corolla Cross HEV

    Autel offers industry-leading ADAS camera, radar and lidar calibration coverage for U.S.-, Asian- and European-ADAS-equipped vehicles through its comprehensive stationary and mobile ADAS calibration systems. 

    The new DTC analysis feature provides technicians with detailed fault cause possibilities, and suggested fault solutions including component repairs or replacements when a DTC in an ADAS system is detected. The feature is intended to facilitate the quick repair of the system with cause and solutions displayed with a tape on the question icon adjacent to the trouble code.  

    IA900WA users should also be aware of recent software updates to the Wheel Alignment software for numerous vehicles, including those made by GM, Infiniti, Kia, Land Rover, Lexus, Maserati, Mazda, Nissan, Toyota and Volkswagen

    The Autel IA900WA Wheel Alignment and ADAS calibration system provides vehicle wheel alignment coverage from the 1960s to today. 

    Find out more about Autel's ADAS coverage on the website.

    Source: Autel

  • Autel Releases New Round of 2023-24 ADAS Calibration Coverage Updates

    Autel-ADAS-calibration-coverage

    Autel Releases New Round of 2023-24 ADAS Calibration Coverage Updates

    Written by Autobody News Staff
    Published
    Sept. 25, 2023

    Autelannounced it has released another round of 2023-24 vehicle models ADAS calibration coverage software, providing ADAS calibration coverage for the most common systems on many Audi, GM, Porsche, Hyundai/Kia, Mitsubishi, Nissanand Stellantismodels to all MaxiSYS tablet owners, MS906 Pro and higher, with active ADAS calibration software subscriptions.

    Autel also announced at Auto Glass Week in Virginia Beach, VA, it is taking pre-orders for its new Subaruwide-angle mono camera calibration target set. Specific trim lines of Subaru Outback, Ascent, Legacy and Crosstrek vehicles feature a wide-angle mono camera designed to work with the Eyesight system to recognize pedestrians and bicycles entering the roadway from the sides. The Subaru target set is compatible with all ADAS calibration frame systems.

    The new software release is for the component calibration of the following safety and convenience systems including Adaptative Cruise Control (ACC), Central ADAS Decision Module (CADM), Central Vision Processing Module (CVPM)/Surround View, Lane Departure Warning (LDW), Driver Assist System Module (DASM), Forward Facing Camera Module (FFCM), Haptic Lane Feedback (HALF), Image Processing Module B (IPMB), Night Vision System (NVS), Park Assist Module (PAM) and Rear Collision Mitigation (RCM). 

    Vehicle brands and models included in this new calibration coverage are: Audi 2021-23 Q4 e-tron; GM 2024 Blazer, Bolt, Colorado, Enclave, Envista, Equinox, Hummer, S10, Sierra Silverado, Spin, Terrain and Trailblazer; Hyundai 2023 Elantra, Elantra Hybrid, G70, G70 electric G80, G80 electric, G90, Tucson Hybrid, PHEV and IONIQ 5; Kia 2023 Carnival; Land Rover 2020-23 Defender, Discovery, Range Rover and 2022-23 New Range Rover; Mitsubishi2023  Eclipse Cross, Outlander and Outlander Sport; Nissan 2024 Leaf; Porsche 2023 Macan; Stellantis 2024 Compass, Cherokee, Grand Cherokee, Durango, Gladiator, Hornet, Pacifica, ProMaster, Ram 5500/4500/3500/2500/1500, Wagoneer and Wrangler.

    Autel announced a significant release of ADAS calibration software in August. That release brought dynamic and static ADAS component calibration software to GM 2023-24 Canyon; CadillacCT4, CT5, LYRIQ, XT5 and XT6; Honda/Acura 2023 HR-V, Pilot, Civic and Accord: Hyundai 2023 IONIQ 5; Infiniti2023-25 Q50, 2024-25 QX60 and 2023-25 QX80; Kia 2023 Sorento; Land Rover 2020-23 Rover, Range Rover Sport and Discovery; Lexus2022 RC300, 2022 UX200, 2023 NX400h, LC500h, LC500, LC500C and 2024 UX250H; Maserati2023 Levante M161, Ghibli M157 and Quattroporte M156; Mazda2023 CX-50, CX-90 and MX-30; Nissan 2023-24 Versa, 2023-25 Kicks and 2023-25 Rogue Sport; and Toyota2023-24 BZ4X and 2023 Corolla Cross HEV.

    Autel offers industry-leading ADAS camera, radar, and lidar calibration coverage for U.S.-, Asian- and European-ADAS-equipped vehicles through its comprehensive stationary and mobile ADAS calibration systems. 

    Find information on all Autel ADAS calibrations, including vehicle and system coverage, tool, target and pattern requirements per specific vehicle, by visiting the ADAS Calibration Guide at Autel.com.

  • Autel, MOTOR Partner to Bring OEM Repair Data to Ultra Series Tablets

    Autel-MOTOR-Ultra-Tablet-OEM-info

    Autel Ultra series tablet users will have access to the most up-to-date content within days of being published by the OEM.

  • Autel, Repairify Announce Agreement for Remote Diagnostics, Calibrations and Services

    repairify-autel-diagnostics-scanning-ADAS

    Autel, Repairify Announce Agreement for Remote Diagnostics, Calibrations and Services

    PublishedMarch 1, 2023

    Repairify™, Inc., a portfolio company of Kinderhook Industries, LLC, and Autel U.S., a wholly-owned subsidiary of Autel Intelligent Technology Corp., Ltd., on March 1 announced an exclusive long-term collaboration agreement for the delivery of Repairify's patented global OEM remote solutions for diagnostics, calibrations and programming through Autel's remote capable products across North America.

    As part of the agreement, Repairify will integrate its leading patented global remote diagnostic, calibration and programming solutions as a new service offering into a revised version of Autel’s Remote Expert platform. Repairify and Autel will jointly manage the platform that will now offer customers the choice of using the certified and warrantied OEM remote solutions from Repairify, along with the independent Remote Experts, vetted for their experience, who are already serving the platform.

    Autel-Repairify-diagnostics-calibration-scanning

    Autel’s Remote Expert, launched in 2022, provides customers onsite aftermarket scanning and access to remote OEM tools supported by experienced professionals. Remote Expert is available through the Autel MaxiSYS Ultra, Ultra EV, MS919, MS909 and MS909 EV diagnostics tablets. Remote Expert will also be expanded into Autel's ADAS calibration systems.

    "We are excited to enter into this collaboration with Repairify,” said Autel U.S. CEO Chloe Hung. “Autel developed the Remote Expert platform to provide our users remote access to specialized and experienced module programmers and diagnosticians. We are very proud that its success drew the attention of a company of such quality and industry success as Repairify. We are confident that this partnership will benefit both companies and, most importantly, be of immense value to our users."

    Repairify and Autel are industry leaders in their respective markets. Combining the Repairify remote services solutions program with the Autel Remote Expert Platform delivers what automotive repair professionals have requested for years, a seamless experience that delivers fast, accurate, certified and safe vehicle repairs with the choice of aftermarket or OEM tool support.

    "Since its launch into the North American market in 2005, Autel has been known for their consistent delivery of leading innovative solutions across the mechanical and collision markets," said Cris Hollingsworth, president of Repairify Global Holdings. "Repairify is honored to embark on this partnership and to broaden the reach of our solutions through the new and existing Autel network of customers."

    For additional information, visit Repairify online at www.repairify.com.

    Source: Repairify, Inc., Autel U.S.

  • Auto Body Shop Veteran Starts Azimuth, a Specialized ADAS Calibration Center

    Charlie-Rich-Azimuth-Calibration-ADAS

    Auto Body Shop Veteran Starts Azimuth, a Specialized ADAS Calibration Center

    Written by Ed Attanasio, Autobody News
    Published
    March 2, 2023

    Charlie Rich has more than 30 years of experience as an entrepreneur and executive in the automotive aftermarket, in the technology, insurance, OEM and collision repair segments.

    Rich began his career in the automotive aftermarket when he joined CCC Intelligent Solutions in 1989. During his eight-year tenure, he played a major role in the company’s explosive growth and the introduction of several industry innovations---including the DRP concept and PC-based estimating.

    His other career highlights include co-founding ProcessClaimsin 2000, where he served as president and board member. In just six years, the company grew from start-up to more than $11 million in sales before it was acquired by CCC in 2006. Rich went on to serve as vice president of business development at Fix Auto USA before founding Azimuth Calibration in 2022.

    What inspired you to start Azimuth?

    The overall focus is on keeping people, families and communities safe. That includes repairing vehicles to OEM standard by performing quality repairs. We pride ourselves on protecting our clients' liability by helping them identify calibrations and completing necessary calibration to OEM standards and procedures. We do that in a cost-effective and efficient manner that supports our clients’ mission and goals.

    Who are your main clients and what markets are you targeting?

    Collision repair shops, dealerships, insurance companies and OEMs. Any company that needs to outsource their auto diagnostics for tougher recalibrations and everything else where they need help.

    Many shops are not embracing ADAS and see it as an impediment to their businesses. What would you tell them?

    ADAS is not going away but growing by the day. Liability increases by the day as ADAS proliferates. The larger picture shows that complete calibrations need to be performed in order to keep your customers and communities safe. More regulations and enforcement are coming soon to make calibrations more and more vital.

    What types of tricky calibrations are shops encountering problems with?

    High-end European vehicles and exotics, including calibrations involving any cameras, radar and blind spots that require OEM tooling and service information and appropriate space, lighting, clutter-free, level floors, etc.

    More and more shops are outsourcing their ADAS diagnostics. Why?

    The leading reasons are liability, expense to start and operate, finding and training qualified technicians and staff, proper space and facilities to OEM specifications, cycle time and final safety inspections.

    Many people don’t understand the difference between active, passive and intelligent ADAS. Can you explain?

    Passive Systems: Early ADAS and today's aftermarket ADAS are passive systems. This means that they only serve to alert the driver of possible collisions or assist the driver with maneuverability by providing visual and/or auditory feedback. These include parking sensors, rearview cameras, panoramic cameras, blind-spot monitors and forward collision warning.

    Active Systems: As ADAS modules became more advanced and reliable, they were given the ability to request operations from the other vehicle control units, apply brakes, increase or decrease engine torque, steer, adjust headlights, etc. These active systems allowed the windshield camera and forward radar modules to keep the vehicle at a safe distance from the vehicle it is following, as well as keep the car centered between visible lane markings. Advanced blind spot radar modules can even request that the vehicle steer back into a lane if it detects an object in the blind spot while executing a lane-change.

    Intelligent Systems: The most recent technological advances involve combining the signals from multiple sensors and modules to create a connected system that can control the vehicle with great precision. One example is the Intelligent Park Assist System, or IPAS. It combines the signals from the ultrasonic sensors, the cameras and mid-range radar to detect a parking spot and automatically park the vehicle. A system of this nature not only requires precise sensors, but will require those sensors to crate an accurate representation of the world around it.

    What does your company name stand for?

    Azimuth is an angular measurement in a spherical coordinate system. In a celestial context, it is the horizontal direction of a star. The reference plane for an azimuth is true north, measured at 0-degree azimuth---the horizontal angle or direction of a compass bearing. In land navigation, azimuth is denoted with the alpha symbol. It plays to the technicality of calibration with a simple one-word name.

    How hard is it to train a tech into an ADAS expert/diagnostician? How long does it normally take?

    It will typically take one to two years with continual learning and ongoing training. The market segment is in its early evolution, with systems, tools, information and software changing almost day to day, in some cases. We devised best practices, evaluated systems, created tooling, customized software and developed SOPs and training to get where we are, and we believe we have a great program. We designed it to be easy to absorb and practice quickly.

  • Auto Techcelerators Joins Opus IVS™ to Create ADAS Services Leader

    Opus-IVS-logo

    Auto Techcelerators Joins Opus IVS™ to Create ADAS Services Leader

    Published Oct. 31, 2022

    Opus IVS™, a global diagnostics, ADAS calibration, programming and on-demand remote expert support leader, on Oct. 28 announced the completion of the acquisition of Auto Techcelerators, the leader in ADAS identification, calibration and ADAS safety system verification software through their popular ADAS CoPilot™, Calibration CoPilot™ and Test Drive CoPilot™ product suites.

    The newly acquired company counts many leading automotive repair shops and organizations among their customers and is led by its multi-time founder and 40-year industry icon Frank Terlep.

    Auto Techcelerators is the recipient of a recent U.S. patent for ADAS test drive verifications, and his organization is fulfilling its mission of changing the way calibrations, diagnostics and test drives are performed, managed and documented forever.

    "The trifecta of CoPilot offerings is growing fast and combining with Opus IVS gives us the scale necessary to& serve our customers better. We couldn't have asked for a better partnership to carry out our vision" said Terlep.

    "Frank has distilled 40 years of industry knowledge into a high value software suite that is seeing rapid adoption in the ADAS services and calibration industry," said Brian Herron, CEO of Opus IVS. "We congratulate him on his rapid growth and welcome the entire Auto Techcelerators team to the Opus IVS family where we look forward to achieving Frank's vision with the full support and resources of Opus IVS."

    While Opus IVS will continue to offer Auto Techcelerator's products to the market, it also plans to merge multiple Opus IVS products with the CoPilot suite to deliver the industry's most complete and integrated end-to-end ADAS, calibration and validation solution.

    Auto Techcelerators has been named a finalist in the SEMALaunchpad, the ultimate product pitching contest for entrepreneurs. Two finalists will be announced Nov. 2, with the final pitches on stage at the newly revampe SEMA Show Industry Awards Banquet on Nov. 3.

    Product Highlights

    ADAS CoPilot™ is the industry's only mobile app and web-based ADAS and calibration knowledge, information and repair procedure platform.

    Calibration CoPilot™ is specifically designed for "hub and spoke" ADAS service and calibration centers to help them operate a profitable and paperless business through features like integrated scheduling, automated invoicing, visual dispatching and more.

    Test Drive CoPilot™ is the world's best way to properly perform, document and validate that a vehicle's ADAS systems operate as designed after the vehicle is altered, repaired, aligned or calibrated.

    Experience the Difference at SEMA in Las Vegas

    Meet Terlep and the Auto Techcelerators team at booth #22970 in the SEMA Launchpad Corral in the Central Hall, as well as in Opus IVS booth #31095 in the South Upper Hall at this year's Specialty Equipment Market Association (SEMA) Show to run Nov. 1-4 in Las Vegas.

    Opus IVS is the Intelligent Vehicle Support division of Opus Group, formed through the merging of industry-leading companies DrewTech, Autologic, Farsight, BlueLinkand AutoEnginuity to develop innovative automotive solutions for more than 50,000 repair shops and dealerships worldwide, giving them the confidence to get the most complex vehicles back on the road safely and efficiently.

    Opus IVS develops industry-leading OEM endorsed diagnostic technology with more than 70 patents issued and pending related to remote flash programming, pre- and post-repair scanning, remote technical support, ADAS calibrations and vehicle network technology.

    The Opus IVS remote technical support connects the shop with 100+ brand-specific Dealer Master Technicians to help interpret trouble codes, review OEM service procedures and provide diagnostic assistance directly through the tool. Opus IVS is a division of Opus Group, which has over 2,600 employees, 34 offices globally and connects to 30M vehicles per year for OBD testing.

    To learn more, visit the website.

    Source: Opus IVS

  • Automakers Fulfill Autobrake Pledge for Light-Duty Vehicles

    IIHS-autobraking-pledge-automakers

    General Motors, Jaguar Land Rover, Maserati, Porsche and Kia all increased the proportion of their vehicles equipped with the technology to meet the target.

  • Automatic Emergency Braking to Be Standard on All New Vehicles by 2029

    2029-AEB-requirement-new-cars

    Automakers began voluntarily adding the feature to most of their light vehicles sold in the U.S. after signing a pledge to do so in 2016.

  • Better Detection of Large Trucks, Motorcycles Would Improve Front Crash Prevention

    motorcycle-large-truck-front-crash-prevention

    Front crash prevention reduces rear-end crashes involving another passenger vehicle by 53%, but those involving a large truck or motorcycle by only 38% and 41%.

  • California Auto Body Shop Uses Mitchell to Stay Ahead of the Curve on ADAS Calibration

    people-standing-outside-body-shop

    California Auto Body Shop Uses Mitchell to Stay Ahead of the Curve on ADAS Calibration

    Written by Autobody News Staff
    Published
    Oct. 14, 2022

    Lloyd’s Collision & Paint Center has deep roots in the East San Diego, CA, area, where it has offered reliable, trustworthy and quality collision repair services since 1984.

    Founded by Robert Lloyd Sr., it is a second-generation collision shop with its flagship location in Santee, CA, and a second location that opened in 2012 with a recent expansion in 2021 in Lakeside, CA. With its emphasis on family operations, Robert Sr. managed the estimating aspect of the operation, while Robert Jr.performed body work and Michaelpainted. As both facilities have flourished, Robert Jr. and Michael have taken the roles of managing the production and quality of repairs set out by the staff.

    Lloyd’s Collision & Paint Center
    Location: Santee, CA
    (619) 448-8768
    www.lloydscollision.com

    Company At A Glance...
    Type: Collision Repair
    Facility Employees: 40
    In Business Since: 1984
    Number of Locations: Two
    Combined Production Space: 75,000 square feet

    Lloyd’s Collision & Paint prides itself on using the latest collision repair techniques. As a result, it knew it needed a new solution. When ADAS-equipped vehicles are damaged in a collision, their recalibration is critical to proper, safe repair. Lloyd’s did not have a way to calibrate these vehicles so it sent the work back to the dealership.

    “ADAS is quickly expanding,” said Robert Jr. “We would receive vehicles and they would have codes come up representing the ADAS. We would then have to take them to the dealership to calibrate and align them. Sometimes when we would get the vehicle back from the dealer, there would still be an issue and we would have to send them back to get re-done.”

    The entrepreneurial-minded Robert Jr. decided to open a mobile calibration business with his wife, Brittney. They are now able to service vehicles that have been in a collision at their facility, as well as vehicles that maybe just had a simple windshield replacement or alignment that required recalibration.

    man-near-equipment-in-body-shop
    Robert Lloyd Jr.’s decision to choose Mitchell’s target system has been a sound and profitable investment.

    Lloyds Collision & Paint turned to Mitchell International, Inc. for its calibration target system. The repair shop already used the Mitchell RepairCenter management system and Estimating Software. From a business operations perspective, it made sense to use Mitchell’s calibration system to streamline operations seamlessly and better manage business processes.

    As a result, they invested in the MD-500 all-in-one scan tool and MD-TS21 target system, which combine Bosch’s comprehensive vehicle coverage and hardware with the ability to run Mitchell’s full suite of cloud-based repair solutions.


    California Auto Body Shop Uses Mitchell to Stay Ahead of the Curve on ADAS Calibration (article continued)

    Bosch is an industry leader in ADAS. Having diagnostic licensing agreements with all major OEMs, it had the most complete vehicle coverage and a clear advantage over others in the market.

    The decision to invest in Mitchell’s solution was made easier because Robert Jr.’s great working relationship with his local representative, Luke Burger, made the whole investment process smooth and easy.

    “Luke always goes above and beyond for us so there was great trust there,” said Robert Jr.

    car-with-calibration-equipment
    Due to this Nissan Versa’s involvement in a front-end collision, Lloyd’s used Mitchell’s target system to calibrate the front radar for the adaptive cruise control.

    After Lloyd’s purchased the tools in 2021, Mitchell held intense, two-day training for the Lloyds at their facility to train them on the calibration equipment.

    “We had very personal training with the Bosch and Mitchell reps at our vehicle calibration facility,” recalled Robert Jr.

    “We took several vehicles from the shop and spent two days setting up the equipment, all the targets, and what to do, not to do,” he said. “The training was better than what we could have asked for.”

    To build on his training, he took several I-CAR and manufacturer training courses, and continues to grow his knowledge daily to keep up with latest software powering vehicles today.

    Some of the many features Robert Jr. has appreciated about Mitchell’s tools include a complete workflow solution that supports static and dynamic calibrations, scanning and estimating/repair blueprinting. Working with Mitchell’s system will integrate the scan tools directly into the workflow applications used by collision repairers and insurance carriers, assisting in the diagnostic portion of collision repairs.

    It makes repairers’ jobs so much simpler when it comes to writing estimates. The MD-500 integrates with Mitchell’s cloud-based solutions, making it easy for repairers to walk around a vehicle, take photos, write an estimate, link directly to the OEM repair information from the DTC, order parts and automatically upload standardized scan and calibration reports.

    As a result of this technology investment, Robert Jr. said the equipment has paid for itself within a year because the shop can support the calibration work from other local businesses, whether it’s a glass company, tire/alignment shop or another body shop. Lloyd’s is glad to be ahead of the pack in its area regarding ADAS.

    Ultimately, the biggest benefit of Mitchell’s calibration system is time. “It’s expedited the repairs and lessened the cycle time, which is advantageous to the shop and customer,” he said.

    Mitchell International, Inc., an Enlyte Company
    9771 Clairemont Mesa Blvd, Ste. A
    San Diego, CA 92124
    www.mitchell.com/diagnostics
    Twitter: @MitchellRepair
    LinkedIn: @mitchell-international
    YouTube: @MitchellIntl

    To read more auto body shop profiles in the October 2022 Shop and Product Showcase, click here.

  • Car ADAS Announces New Licensee in Ohio, Calibration Connection

    Calibration-Connection-Mentor-OH-Car-ADAS

    Car ADAS Announces New Licensee in Ohio, Calibration Connection

    PublishedDec. 14, 2022

    Car ADAS Solutions, a leading provider of ADAS calibration technology and services, announced the addition of its first licensee in Ohio, Calibration Connection.

    Located in Mentor, OH, the facility is operated by DCR Systems, owned by Michael Giarrizzo and Cheryl Boswell.

    “We are excited to have Michael Giarrizzo, Cheryl Boswell and the team at DCR Systems open a best-in-class calibration center under the Car ADAS model,” said Greg Peeters, founder and CEO of CAR ADAS. “They are forward-looking body shop owners and industry leaders, understanding the importance of delivering complete and precise advanced driver-assistance systems (ADAS) calibrations to ensure a proper repair."

    Founded in 2004, DCR Systems develops on-site accident repair facilities for auto dealers seeking to outsource this function as an additional fixed operation. They operate nine production cells in four states.

    After learning about CAR ADAS at an industry event, Giarrizzo and Boswell talked to Peeters about the company’s 12 elements for opening and operating an ADAS calibration center. Until recently, DCR Systems sublet its calibrations and was interested in finding a way to do them in-house.

    It was important for DCR Systems to understand all the components of setting up a calibration center and then have access to support, so they didn’t have to go through a long learning curve.

    “I saw Car ADAS as the complete solution,” said Giarrizzo. “They hold your hand throughout the whole process.”

    “We wanted to be in the calibration business and Car ADAS offered us the solution to getting started," added Boswell.

    Over eight weeks, Car ADAS helped with all facets of setting up Calibration Connection, which included everything from market evaluation to finding the proper equipment and training.

    “I've listened to a lot of panel discussions on calibrations, and you can under-equip and over-equip,” said Giarrizzo. “What they do is get you properly equipped.”

    Giarrizzo said if he were leading the project himself, he would be leading and learning at the same time, which can take two to three times as long.

    The former classroom at DCR Systems’ Mentor location was converted to a calibration center with the assistance of Car ADAS. This included raising the ceiling, adding dimmable lights and leveling the floor. The classroom will eventually be relocated to the upper level of a new addition to the business.

    Two existing employees were trained at the Car ADAS facility in Salt Lake City, UT, to run the day-to-day operations at DCR Systems’ calibration facility.

    “They came back with rave reviews about the training,” said Boswell. “They are young in their careers and don’t want to make mistakes and realize the importance of the calibration work they are doing and putting a safe vehicle back on the road.”

    A Car ADAS trainer also visited DCR Systems for an additional week of on-site training.

    Giarrizzo and Boswell are encouraging their technicians to get comfortable and confident in doing calibrations. “Speed will come down the road and it’s starting to happen now,” said Boswell.

    The DCR Systems team is impressed with the assistance provided by Car ADAS. Boswell said the team touched base regularly during the setup process with updates and weekly calls.

    “This allowed us to flush out any concerns or challenges that technicians were having and help them identify what calibrations are necessary based on the work done to the vehicle,” she said.

    One of the biggest concerns and opportunities the industry faces right now, according to Giarrizzo, is calibrations.

    “It’s almost frightening the number of calibrations that are being missed in our industry right now with very few people doing them correctly,” he said. “If you have the space and the desire to get into the calibration business, Car ADAS provides an easy entry point.”

    Source: Car ADAS

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