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Claims & Reimbursement

Explore the latest news and updates on insurance policies, coverage changes, and impacts on the collision industry, including insights into claims processing and disputes.

Drew-Plischke-collision-repair-insurance-reform

It’s Time to End ‘Ring Around the Rosie’ Between Insurance, Collision Repair

Drew Plischke, a director at a Chicago-based body shop, says insurers have prioritized profits over people for far too long.
Drew Plischke, for Autobody News
auto-insurance-rate-law-changes

State Laws Affecting Auto Insurance Rates Taking Effect in 2025

Increasing minimum coverage laws was one of this year’s biggest state car insurance trends.
Autobody News Staff
initial-repair-estimates

Shops Writing Larger Percentage of Initial Estimates for Direct Repair Claims

Since 2017, the share of initial estimates for repairable vehicles written by insurance adjusters has fallen from 40% to 18%.
John Yoswick
Michigan-loud-exhaust-car-sharing-insurance-bills

Michigan Auto Insurance, Repair Bills Still Pending at End of Lame-Duck Session

The House and Senate legislative terms are closing without final votes on bills that would affect the collision repair industry.
Brian Bradley
Mike-Anderson-top-10-wishes-collision-repair-industry-2025

10 Things I’d Like to See in 2025 in the Collision Repair Industry

Mike Anderson put together his annual wish list of what he wants to happen next year to improve the industry for everyone.
Mike Anderson
De'Von-Brown-Maryland-Auto-Insurance

Maryland Auto Insurance Names De’Von Brown as Government Relations Manager

Brown will success Sandra Dodson, who is retiring at the end of 2024 after nearly three decades in the role.
Autobody News Staff
CCC-Moments-of-Truth-study

CCC 'Moments of Truth' Reveal Junctures Important to Business Success in Repair Claim Journey

A recent CIECA webinar took a deeper dive into CCC's study of the "Moments of Truth" that drive repair customer satisfaction.
Elizabeth Green
Florida-insurance-commissioner-fines

Florida Insurance Fines Surge 7x Under Current Commissioner

Florida Insurance Commissioner Michael Yaworsky, who took office in early 2023, has made claims handling misconduct a focus.
Autobody News Staff
EV-repair-estimate-platform-SCA-Claim-Services

More Accurate Estimates Needed to Control EV Repair Costs

New tools can help repairers avoid unnecessary charges and missed damages that can contribute to high EV repair costs.
Abby Andrews
State-Farm-parking-garage-EV-removal

Major Insurer Removes EV Chargers from Corporate Parking Garages Over Fire Risks

The move affects State Farm's charging stations at its Bloomington, IL, headquarters and hubs across the U.
Autobody News Staff

Digital Partners

Current Digital Issue: October 2026

Autobody News is a free monthly publication for the owners and managers of 36,000+ collision repair shops across the country.
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