CIC Panel Addresses Technician Talent Pool


A panel discussion at the Collision Industry Conference during the 2022 SEMA Show on Nov. 1 in Las Vegas, NV, focused on "talent pool” issues, with collision shop representatives---among others---sharing things they are doing to recruit, train and retain new employees.

The CIC Governmental Committee discussed opportunities and challenges related to collision repair shops offering vehicle safety checks for consumers, including review and potential calibration of ADAS systems.

John Yoswick of CRASH Network shared data from that publication’s "Insurer Report Card,” showing the reasons shops give some insurance companies’ claims practices a lower grade can be based more on the processes that insurer uses rather than payment-related concerns.

The Society of Collision Repair Specialists shared the results of its hands-on research into whether the blend formula typically used in the industry accurately reflects the difference between what is necessary to perform a full refinish on a panel and what is necessary to blend a panel to achieve a color match---it doesn’t synch up with the 50% of full refinish time formula.

And Darrell Amberson of LaMettry’s Collision was honored for his work as chairman of CIC in 2021 and 2022; incoming chairman Frank Terlep said he welcomes input from the industry as he starts his leadership term for the conference.

A full recap of the Collision Industry Conference will be printed in the December 2022 issue of Autobody News.

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