Polyvance Offers Video Calling Option for Technical Support and Training


In an ongoing commitment to quality support and training, Polyvance now has a dedicated phone number for making video calls with its customers. 

Between the hours of 7 a.m. and 4 p.m. Central time, Polyvance will be accepting phone calls, text messages or video calls on the company’s new cell phone. This cell phone can accept video calls using the most popular video calling programs like WhatsApp, FaceTime, Zoom, Skype and Google Duo. The phone number is 256-717-9477.

Jobber or body shop customers with a question about plastic repair, products or plastic welder setup and maintenance can start a video call to easily show the Polyvance representative their situation. The Polyvance representative will work together with the customer to resolve the issue.

Polyvance is also offering a new form of courtesy training that uses the video calling feature. If a customer purchases a Polyvance nitrogen plastic welder and needs immediate training, they can request a video call training session with a representative from Polyvance’s factory. 

For more information about setting up video call training, email training@polyvance.com.

Source: Polyvance

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