Mitchell Expands Third-Party Claims Capabilities to Include Coventry
Published April 21, 2023
Mitchell announced its third party auto solution has been expanded with the Coventry Integrated Auto Network, a premier national network of directly contracted medical providers.
The expansion is designed to enable fast and fair settlements on unrepresented third party claims. The move gives adjusters the tools they need to help improve efficiency, payment accuracy and cost containment. Mitchell and Coventry are both part of the Enlyte family of companies.
By pairing Coventry’s Integrated Auto Network with Mitchell’s existing provider negotiation solution, insurance carriers can improve efforts to free up adjuster time to focus on claim settlement. Simultaneously, Mitchell’s integrated solution extends access to both the Coventry network and provider negotiation services in a single request, without interrupting the claims management process.
“We are continually looking for ways to provide additional value for our customers. This solution is a natural extension for customers who currently use Mitchell bill review for third party claims,” said Norman Tyrrell, vice president, product management at Mitchell. “The enhancement extends access to Coventry’s network, with over 860,000 providers and 5,000 facilities nationwide, helping to improve adjuster capacity to handle more claims while paying an appropriate contractual amount for unrepresented third party claims.”
The combination of Coventry’s network with Mitchell’s negotiations solution is structured to enhance savings for customers through operational excellence, technology and innovation. The goal is a prompt, fair settlement and medical expense savings for more claims. The network is set up for easy implementation to provide a quick and simple way to help carriers improve outcomes for third party claims and increase accuracy and consistency with provider payments.