Mike Anderson

Mike Anderson

Mike Anderson is the president and owner of Collision Advice, a consulting company for the auto body/collision repair industry. 

Articles Written by Mike Anderson

From the Desk of Mike Anderson: Adding for the Necessary Repair of Adjacent Panels

From the Desk of Mike Anderson: How to Shape ‘Customer Experience' to Set Your Collision Repair Shop Apart

From the Desk of Mike Anderson: Doing More Calibrations 'In-House' Often Doesn’t Mean in Your Shop

From the Desk of Mike Anderson: Does Your Shop Lump In Unrelated Costs with ‘Paint Materials’?

From the Desk of Mike Anderson: Technical and Financial Considerations Related to Your Paint Department

From the Desk of Mike Anderson: Creating an Extraordinary Customer Experience Before, During and After Collision Repairs

From the Desk of Mike Anderson: How to Create a Winning Customer Experience

From the Desk of Mike Anderson: Calculating the ROI in ‘Growing’ Your Own New Body Techs

From the Desk of Mike Anderson: Are You Giving Your Estimators the Time and Training Needed to Succeed?

From the Desk of Mike Anderson: My ‘Wish List’ of Changes to Improve the Collision Repair Industry

From the Desk of Mike Anderson: The Customer Experience and Overworked Admin Staff

From the Desk of Mike Anderson: Alignments Too Critical for Collision Repair Shops to Not Do Them In-House

From the Desk of Mike Anderson: Are You Itemizing the Vehicle Prep Steps Necessary Prior to ADAS Calibrations?

From the Desk of Mike Anderson: What You’re Missing by Not Researching Battery Disconnect and Reconnect Procedures

From the Desk of Mike Anderson: Now is Not the Time for Collision Repairers to Give Up on OEM Certifications

From the Desk of Mike Anderson: Your Auto Body Shop Needs to Provide Consumers ‘Social Proof’ You’re Their Best Choice

From the Desk of Mike Anderson: Don’t Let Higher Sales Take Your Eye Off the Ball

From the Desk of Mike Anderson: Collision Repair Shops Play Vital Role in Helping Reduce Vehicle-Related Deaths

From the Desk of Mike Anderson: 3 Phrases I’ve Heard with Potential Power in the Collision Repair Industry

From the Desk of Mike Anderson: 7 Steps to Implementing Improvements Within Your Auto Body Repair Business

From the Desk of Mike Anderson: Tips to Help Auto Body Shops Get Paid for Crucial Step of Destructive Weld Testing

From the Desk of Mike Anderson: Destructive Weld Testing a Crucial Step You Should Be Paid to Perform

From the Desk of Mike Anderson: Resources to Combat Collision Parts Supply Chain Challenges

From the Desk of Mike Anderson: Can You Meet Collision Repair Shop Customers’ Changing Expectations of Service?

From the Desk of Mike Anderson: When it Comes to Auto Body Shop Technician Compensation, Something Has to Change

From the Desk of Mike Anderson: The Collision Repair Training Program We Need in Every Market

From the Desk of Mike Anderson: Auto Body Shops Can Take Control of Credit Card Processing Fees

From the Desk of Mike Anderson: Researching OEM Procedures for the Paint Shop

From the Desk of Mike Anderson: Daily Release Meetings a Must for Successful Collision Repair Shops

From the Desk of Mike Anderson: Use Tech to Kick ‘Timesuckers’ Out of Your Collision Repair Shop

From the Desk of Mike Anderson: Scanning---It’s Not Just for DTCs Anymore (and Never Was)

From the Desk of Mike Anderson: Collision Repair Industry Has a New Voice on OEM Safety Inspections

From the Desk of Mike Anderson: Have We Handcuffed Employees from Providing Extraordinary Customer Service?

From the Desk of Mike Anderson: Nissan Launches ADAS Calibration Course

From the Desk of Mike Anderson: How to Improve Paint Materials Reimbursement

From the Desk of Mike Anderson: Two-Way Dialogue a Good Way to ‘Maintain’ Employees

From the Desk of Mike Anderson: It’s Time to Address the Other ‘Pandemic’ in Our Industry

From the Desk of Mike Anderson: Hands-On Testing Shows Limitations of Relying Solely on DTCs or Aftermarket Scan Tools

From the Desk of Mike Anderson: Pricing Change Reflects the Absolute Need for Separate Charges for Scanning, Diagnostics

From the Desk of Mike Anderson: More Best Practices to Make the Most of the ‘Parts’ Portion of Your Business

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