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Recent Columns
- In Reverse: The 1970s – Part 2 – The OE’s Become Their Own Worst Enemy
- Collision Repair Headlines Show Need for OEM-Recommended Procedures
- Solving the Tech Shortage: I-CAR is Helping Future Technicians Turn Their Passion for Cars into Lifelong Careers
- The Best Body Shops’ Tips: Volkswagen-Audi Collision Program Manager Advises Industry on Reliable Repair
- Truck Topics: HD Collision Roadmap Moves Forward
Stacey Phillips
Stacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields.
She can be reached at sphillips.autobodynews@gmail.com.
Solving the Tech Shortage: I-CAR is Helping Future Technicians Turn Their Passion for Cars into Lifelong Careers
Written by Stacey Phillips
When Nick Notte speaks to students across the country who are considering a job in the collision repair industry, he often shares his personal experience.
The Best Body Shops’ Tips: Volkswagen-Audi Collision Program Manager Advises Industry on Reliable Repair
Written by Stacey Phillips
Collision repairers often ask Scott Wideman, collision program manager at Volkswagen-Audi Group, how to ensure a safe and reliable repair.
Solving the Tech Shortage: CREF Brings Together Collision Repair Students & Prospective Employers
Written by Stacey Phillips
Just over a decade ago, there were approximately 1,400 high school and college collision repair programs in the United States, according to Brandon Eckenrode, director of development for the Collision Repair Education Foundation (CREF).
The Best Body Shops’ Tips: Best Practices When Interpreting & Documenting Scan Data, Trouble Codes & Calibrations
Written by Stacey Phillips
Today’s vehicles and those manufactured over the last two decades contain a wealth of electronic information that can help shops effectively and efficiently perform a proper repair, according to Chuck Olsen, executive director of AirPro Diagnostics.
The Best Body Shops’ Tips: How to Implement an Effective Scheduling Process to Achieve Revenue & Cycle Time Goals
Written by Stacey Phillips
For body shop owners and managers who are still “winging it” when scheduling repair jobs, there is a better way to manage the process and proactively run a collision repair shop, according to Dave Luehr and Ron Kuehn.
The Best Body Shops’ Tips: How Implementing a Lean Process Can Improve a Shop’s ROI & Decrease Cycle Time
Written by Stacey Phillips
Collision repairers often don’t recognize the tremendous value of incorporating well-defined processes into their body shops, according to Steve Feltovich, president of SJF Business Consulting LLC.
The Best Body Shops’ Tips: An Insider's Guide to Handling Media Interviews During a Crisis
Written by Stacey Phillips
There’s an important question everyone in the collision repair industry should ask themselves, according to award-winning journalist and communication trainer Jeff Ansell: If your body shop or business is accused of transgressions, real or imagined, would you know how to respond to the media?
Solving the Tech Shortage: AR Collision Repair Instructor Calls Out to Industry: ‘Please Employ My Students’
Written by Stacey Phillips
Autobody News Invites Your Input
It should come as no surprise to hear that across the country, collision repair shop owners and managers are facing a shared challenge: how and where to find new technicians.
Shop Strategies: TX Body Shop Invests in Community, Technology, OEM Certifications
Written by Stacey Phillips
Robert Walne’s grandfather, Herb Walne, founded Herb’s Paint & Body in 1956. The business encompassed a Humble Oil (Exxon) service station, a full-service mechanical shop, a drive-through car wash and a paint and body shop in northeast Dallas, TX.
The Best Body Shops’ Tips: How to Prepare and Negotiate Better Deals With Industry Partners
Written by Stacey Phillips
With the collision repair industry increasingly becoming more competitive and margins getting thinner, it’s more important than ever to negotiate better deals with industry partners, according to Eric Newell.
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The Best Body Shops’ Tips: 5 Key Steps to Implementing Practical Production Processes
Written by Stacey Phillips
“Sometimes I think pushing a repair through a collision center is like putting a bag into the security scanner at the airport,” said John Shoemaker, business development manager for BASF Automotive Refinish Coatings North America. “You put the bag on the belt and hope it comes out the other end without any complications.”
The Best Body Shops’ Tips: Why OEM Certifications Are Critical to Remain in Business
Written by Stacey Phillips
For those body shops still not convinced that obtaining OEM certifications is a critical component for surviving in the future, Robb Young of Assured Performance said, “Change is necessary if you want to capitalize on the opportunity of the future. If you continue to run your business the same way you have been, five years from now your business will either be dying or go out of business.”
The Best Body Shops’ Tips: How to Take Great Photos to Support Your Estimates
Written by Stacey Phillips
Writing a proper estimate is an important component of running a successful collision repair facility.
The Best Body Shops’ Tips: The Power of Peer Groups and Why to Join One
Written by Stacey Phillips
Managing a collision repair facility today requires an owner to wear many different hats and have a great deal of knowledge, according to Jim Keller, CEO/president of 1Collision Network based in Milwaukee, WI.