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Recent Columns
- VIDEO: Old Greyhound Bus Converted Into Stunning Mobile Home
- Robaina Direct Addresses Considerations for 'Small and Medium Damage Repairs'
- Oldest Body Shops in America: Bistagne Bros Body Shop
- In Reverse: The 1940s – Part 2 – New Products, Higher Speeds
- After the Donation: CA Veteran’s Benevolence Car Helps Her in Time of Need
Stacey Phillips
Stacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields. She can be reached at sphillips.autobodynews@gmail.com.
Robaina Direct Addresses Considerations for 'Small and Medium Damage Repairs'
Written by Stacey Phillips
During a recent Guild 21 podcast sponsored by VeriFacts, Bryan Robaina asked attendees if it’s best to replace parts with new ones during a repair to maintain the vehicle’s OEM / Certified Pre-Owned (CPO) status.
How to Build Customer Loyalty, Prepare for the New Customer Mindset
Written by Stacey Phillips
According to surveys conducted by Phoenix Solutions Group (PSG), close to 80 percent of body shop customers choose a collision repair facility that they feel has their best interests at heart.
AMi Helps Industry Professionals With Essential Skills
Written by Stacey Phillips
When talking about industry training, most collision repairers typically assume such training is technically oriented.
The Best Body Shops' Blog: How A Waiting Room Shows Your Shop Cares
Written by Stacey Phillips
Red Hill Collision Center in Costa Mesa, CA
You’ve filled your collision center with the latest in equipment and technology, trained your techs and ensured your shop is up-to-date with safety guidelines. What else can you do to establish a reputation for having a professional facility?
Industry Vet Introduces Groundbreaking Methodology
Written by Stacey Phillips
Greg Marion.
Industry veteran Greg Marion said he has found the missing link to solve an age-old industry challenge: how to efficiently evaluate and realign damaged vehicle body and frame structures.
What It Takes to Be a Great Leader at Your Body Shop
Written by Stacey Phillips
Jay Perry, owner of Ally Business Coaching and co-author of Success Manifesto
Most body shops would agree that excellent leadership is critical to running a successful business.
Mike Anderson: Why Repairers Need to Research OEM Procedures
Written by Stacey Phillips
Mike Anderson, president of Collision Advice
One of the hot topics in the collision repair industry over the past several years is the importance of conducting a pre- and post-repair scan.
Shop Strategies: 26-Year-Old Lead Painter Says to Never Settle
Written by Stacey Phillips
Jordan Wincek, the lead painter at Nagy’s Green location in Akron, Ohio
Based in Ohio, Nagy's Collision Centers is an award-winning family-owned collision repair facility.
The Best Body Shops' Blog: 10 Ways to Find Top Talent for Your Shop
Written by Stacey PhillipsFinding the right person to hire at your body shop can make a huge difference to the success of your business.
VIDEO: Pro Spot's CREF Career Fair Helps Students & Employers Connect
Written by Stacey Phillips
(From left) Javier Valencia, a campus admissions representative from UTI, with James Lobaton, Alan Aldana and Jorge Grajeda
The headquarters at Pro Spot International in Carlsbad, CA, was busier than usual in March when the company hosted a Collision Repair Education Foundation (CREF) career fair.
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Shop Strategies: SD Shop Owner Operates Dream Body Shop
Written by Stacey Phillips
The reception/showroom area has various memorabilia items on display such as vintage gas pumps, air meters, juke boxes, die cast collectible tractors and cars, and neon signs
When Warren Storm built his dream body shop in South Dakota in 2009, he bought a canopy from a Casey’s gas station that had closed.
I-CAR to Hold Classes in Career Technical Schools & Colleges
Written by Stacey Phillips
Collision repair students across the country will soon have the opportunity to sign up and take I-CAR classes at a technical school or college in their local area.
Shop Strategies: Dealership Collision Center Says Employee & Customer Satisfaction One and the Same
Written by Stacey Phillips
There are more than 52 employees at the award-winning collision center
Lexus Toyota Carlsbad Collision Center in greater San Diego recently received the prestigious Lexus, Toyota certified shop of the year award.
George Avery, former State Farm executive
Are customers driving the DRP?