Local news stories affecting the auto body industry in Arizona, Utah, Arkansas, Colorado, Texas, New Mexico, Oklahoma, and Louisiana
The Society of Collision Repair Specialists (SCRS) will hold the group's 30th Anniversary Celebration Tuesday, April 24th in Oklahoma City, Oklahoma at the Renaissance Oklahoma City. SCRS will honor individuals who have supported the industry through their dedication and activism with SCRS at this celebration.
There is no charge to attend, although pre-registration is required and the registration deadline is April 13th. Please RSVP to Linda Atkins by phone at 877-841-0660 or via email at email@example.com.
The following is the schedule of events, and please note SCRS members and industry guests are welcome to attend and participate at the Board of Directors meeting. SCRS members will have a vote in the upcoming election held just prior to the evening festivities.
Without the benefit of reliable transportation, things have been difficult for National Guard veteran John Jones of Hurst, Texas, since he returned from two tours of Iraq. To help him out, GEICO partnered with Caliber Collision Centers to provide a refurbished vehicle for Jones and his wife and two children.
GEICO donated the vehicle while Caliber provided repair services. GEICO participated through the Recycled Rides program, an awareness project that encourages members of the National Auto Body Council (NABC) to refurbish and donate recycled vehicles to families in need in their communities. Reserve Aid, a nonprofit organization that provides support to the families of Reserve Service Members from all military branches selected the Jones family as the recipient.
by Ed Attanasio
There are three sacred things dear to the hearts of Texans: 1) Football 2) NASCAR and 3) Bass fishing. And although there wasn’t any car racing or angling during the recent Super Bowl weekend, there was a lot of football and all of it was done Texas-style.
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On Saturday, February 4, one day before the New England Patriots met the New York Giants in the actual Super Bowl, 20 flag football teams competed in the Van Tuyl Group’s Super Bowl of Flag Football tournament followed by a trade show and two days of company meetings. The Irving-based company that operates more than 70 car dealerships’ collision centers nationwide hosted an activity-packed four-day schedule, bringing Van Tuyl management and employees, as well as collision vendors and local collision professionals together to eat BBQ, network and play some high-spirited flag football.
The entire weekend was the brainchild of Van Tuyl Group’s National Collision Director Darren Huggins, who comfortably wore several hats in creating, overseeing and implementing all of the weekend’s events. Sponsored by Van Tuyl, PPG Refinish and Enterprise Rent-A-Car, the full-day flag football double-elimination tournament took place at the Stampede Sports Arena, a state-of-the-art facility in Southlake, Texas that features three artificial turf fields. Autobody News and Collision Hub were also on hand to cover the event and all the fanfare surrounding it.
The Texas Independent Automotive Association (TIAA) held their monthly members meeting on February 16 at 6:30 p.m. at the County Line BBQ on I-10 in San Antonio.
The Northwest Louisiana Collision Repair Association (NWLCRA) held their first meeting of 2012 on January 10 at the Country Tavern Barbecue in Shreveport, LA.
The association announced their new officers for 2012 at the start of the meeting. The 2012 Officers are as follows; President, Chris Fielder, Vice President, Ken Stephenson, Secretary/Treasurer, Bill Burnside.
The meeting’s guest speakers were Darren Moore, Regional Manager with Alloy Wheel Repair, and Adam Wright, Area Manager with Alloy Wheel Repair.
Darren began by stating that Alloy is a mobile wheel repair service; if a damaged wheel is painted, they come to your location and repair the wheel. They don’t do any welding, so if pieces of the wheel are missing, they won’t be able to repair the wheel. They are able to repair polished wheels and because the sheen on spokes may be different, they are taken on a “case by case” basis. They can straighten a wheel up to 24”, so they can repair most bent wheels. They mainly work on a schedule, but will take “emergency” calls.
They are a nationwide company, so if the wheel is repaired in our area and your customer is on vacation in California when a problem with the repair occurs, they can find an Alloy Wheel Repair shop in California for the warranty work. Alloy works out of their trucks and trailers, which are fully equipped. Because they have their own compressors, spinners, and other equipment, they don’t need to use anything in your shop.
On February 3, Chris Abraham, President of Service King Collision Repair Centers, announced the appointment of Justin Regan as the company's new Vice President of the Houston market.
In November of 2008, Abraham accepted the challenge of assembling a team to develop the Houston market with the goal of having a multi-location collision repair operation to compliment the company's success in the Dallas Ft. Worth market. Just last month, Abraham the former Vice President of Houston was promoted to President of Service King.
Abraham said, "Justin Regan is a respected and talented teammate who will serve the Houston market proud." Abraham added that Regan will continue building on their recent expansion in Houston with a new location scheduled to open in Clearlake, Texas within the next three months. Regan will continue his goals of implementing the Service King culture into a relatively new market and working closely with Service King leadership to maintain consistency within the organization between markets to ensure Service King's success.
Regan joined the Service King team in 1996. He began his Service King career as a service adviser and within a few years moved into management. Regan has managed 2 Service King locations, including the opening of the Grand Prairie facility in 2000. While under Regan's leadership, his Grand Prairie team won 5 straight Top Shops as well as the esteemed annual "Morgan Award" for the top performing location within the Service King organization.
Texas Gov. Rick Perry has announced the state is investing $1.2 million through the Texas Enterprise Fund (TEF) in Continental Automotive Systems Inc., to relocate production of its sensors and actuators from Europe and Asia to its plant in Seguin, TX, creating 300 new jobs and $113 million in capital investment.
General Motors announced Jan. 31 that it will start construction within the month on a $200 million stamping plant in Arlington, Texas, creating about 180 jobs. Some of the jobs will be relocated from GM's Parma Metal Center in Ohio.
Last month we reported that John Borek, General Manager of Autocraft Bodywerks in Austin, Texas, has filed a complaint with the Texas Department of Insurance against American National Property and Casualty Company (ANPAC) and a claims services company, American Claims Services, alleging that they “knowingly used a fraudulent document to justify their short-pay” of a claim.
In filing his complaint with the Texas DOI Property and Casualty Complaint Department, Borek wrote: “We believe that based on this document, ANPAC/ American Claim Service is knowingly using a fraudulent document to justify their short pay to limit the price paid for repairs to [the] automobile. By not performing these necessary operations, it will result in an incomplete repair. I have spoken today with the field appraiser assigned to this file and he confirmed that he put the needed repair operations on the original estimate although a document generated from ANPAC/American Claim Service shows a zero by all these operations.
In a letter of response to the Texas Department of Insurance, ANPAC said an appraiser working on its behalf used “an outdated document” when denying a supplement for color sand and buff from Autocraft Bodywerks in Austin, Texas, and that the supplement has now been paid. John Borek of Autocraft filed a complaint with the regulator last month after receiving a document that the American Claims Services appraiser indicated was from Audatex showing that color sand and buff is included in refinish times.
In his complaint, Borek called the document “fraudulent” given that Audatex, after searching its “Database Reference Manuals” back to 1993, concluded that the document is “most certainly not from ADP/Audatex.”
After a call asking for an update or comment on the complaint, the Department of Insurance sent Borek a copy of ANPAC’s December 27 initial response letter, saying it will notify him “once we receive additional information that was requested.”
Recently, three of the country’s top independent auto body repair centers around the country have joined the CARSTAR Nation to provide their customers and community members even better service and support.
CARSTAR Auto Body Repair Experts are North America’s largest group of auto body repair experts with some 400 stores in the United States and Canada—and growing. As a member of CARSTAR, these new franchisees will offer a new array of services and products for collision repair, including the latest in repair technology, rental vehicles, national warranties on repairs, and turnkey service for their customers.
As part of CARSTAR’s commitment to customer service, CARSTAR can take care of the entire process of repairing the vehicle for the vehicle owner, from getting the vehicle towed to the facility to coordinating with the insurance company to restoring it to pre-accident condition.
The new CARSTAR franchisees will benefit from the CARSTAR Management Systems, which provide resources to improve key business metrics such as cycle time, participation in CARSTAR’s 17 corporately managed DRP programs, and improved purchasing power from 44 corporately managed purchasing programs.
The three newest stores in the CARSTAR Nation include:
● CARSTAR Collision King, Houston, Texas. Owned by Allen Suleiman, CARSTAR Collision King has been serving the Houston market for more than a decade.
● Auto Masters CARSTAR Collision, San Antonio, Texas
● Auto Masters CARSTAR Collision, Victoria, Texas. Owned by Daniel Baker, Auto Masters CARSTAR Collision is a multi shop owner that has been serving the San Antonio region for 36 years.
“We are extremely pleased to welcome these new members to the CARSTAR Nation and expand our presence in the Houston and San Antonio markets,” said David Byers, Chief Executive Officer of CARSTAR. “They all run great businesses and have strong histories of quality customer service. We’re looking forward to building their business together, helping local car owners get back on the road with fast, reliable collision repairs, and giving back to the community at the same time.”