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Southwestern News

1HomePageMap small sw 0816Local news stories affecting the auto body industry in Arizona, Utah, Arkansas, ColoradoTexas, New Mexico, Oklahoma, and Louisiana

James E. Brown, President, Houston Auto Body Association has circulated the following request from Texas DOI.

The TDI is alarmed at the practice of some Insurance companies "underpaying claimants" at drive in claims centers where it is obvious the estimate was underwritten. Leslie Hurley with the Texas Department of Insurance is requesting information from Collision Repair Centers in Texas.

Leslie Hurley is requesting from Collision Repair Centers copies of the preliminary estimates written at the claims centers and the final estimate it took to repair the vehicle (notwithstanding hidden damages).
We need everyone to participate.

  • Step 1: locate insurance estimates of your choice of vehicles repaired at you shop.
  • Step 2: rewrite the same estimate in your estimating software include all the operations performed that you did not get paid for i.e., not included operations in P-pages (prime & block, color, sand and buff, mask jambs etc..), mechanical operations paid at  body rates, and include the difference in paint materials if paint materials were capped.
  • Step 3: write a summary page titled "Manipulating repair estimating software" explaining the differences (keep it simple)
  • Step 4: mail to Texas Department of Insurance Property & Casualty Program-Personal & Commercial Lines Division

Attn: Leslie Hurley
P.O. Box 149104
Austin, TX 78714-9104

Caliber Collision Centers, with 79 locations in California and Texas, has announced the opening of a third Caliber Collision Center in El Paso, Texas. Caliber’s new El Paso-Mesa facility is located on North Mesa Street in El Paso, Texas with the other two facilities on Gateway Blvd East (IH-10) and Montana Avenue.

After remodeling and expansion of the existing building, Caliber’s newest facility is now equipped with state-of-the-art repair equipment and Caliber associates ready to provide customers with a high quality customer satisfaction.

Amateur sports leagues aren’t used to bidding wars to name the usually public facilities in which they play but that may be changing.  A Dallas suburb now has a public park for amateur sports leagues called Toyota of Lewisville Railroad Park—named after a local auto dealership, said the
dealer, Rene Isip. Isip’s dealership has  agreed to pay $1.5 million over 10 years for the name and the right to post logos, signs and banners throughout the 268-acre park. The first signs went up last month.

“I want to create a buzz about the dealership that gives us more name recognition,” Isip said. “The park is a stable ground that anchors us to the city more so than any other dealership.”

The dealer is paying more than originally intended. His  initial offer to the city was $100,000 a year rather than $150,000, but Isip said he is excited by the arrangement. He hasn’t estimated the potential return on his investment.

“I’m looking to be tied into the city of Lewisville,” Isip said.

Heartland Automotive Services, Inc., America's largest Jiffy Lube Franchisee, announced the acquisition of Kerr Enterprises, Inc, dba Texaco Xpress Lube, the operator of Texaco Xpress retail service centers throughout Louisiana in late October. The integration of the Texaco Xpress stores will broaden the footprint Heartland Automotive established earlier this year with the acquisition of Cajun Lube and CCR Lube stores. Heartland Automotive now operates 16 stores throughout the Louisiana market. The addition of these stores bolsters their presence in LA and continues to strengthen the company's base in the Southern United States in preparation for future expansion.

Jiffy Lube Heartland is trusted by consumers and recognized by the industry as the best place for quick professional vehicle care. The company accomplishes this by exceeding guests' expectations everyday with consistent "Jiffy Lube Signature Service® Oil Change" delivered through a dedicated organization of friendly, knowledgeable, and professional teammates. The company is committed to leading the quick lube industry with clean, safe, and attractive facilities; well trained and courteous teammates; respect for the environment and recycling; and by providing the highest quality Pennzoil® products and important vehicle maintenance services to ensure they are the first choice of every consumer.

November's nationwide Midterm Elections had a lot of states changing their Insurance Commissioner and Attorney General posts, possibly affecting legislation pertaining to insurers and the collision repair industry. Here are the results by state:

New Mexico Attorney General:
Gary King (D-Incumbent)
Matthew Chandler (R)

Texas Attorney General:
Greg Abbott (R_Incumbent)
Barbara Ann Radnofsky (D)
Jon Roland (Libertarian)

Oklahoma Insurance Commissioner:
John Doak (R)
Kim Holland (D-Incumbent)

The Automotive Management Institute (AMI) honored its 17th class of Accredited Automotive Managers (AAMs) on Oct. 11, 2010. The graduating class of 2010 had 95 automotive service professionals who earned the Institute’s prestigious AAM designation by successfully completing AMI courses and accumulating a minimum of 120 credits.

The continuing education offered by the Institute helps automotive service professionals improve their business management skills. In addition to providing business management classes, the Institute offers the AAM designation, the industry’s first business education accreditation.