Stacey Phillips

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Stacey Phillips is an award-winning writer for the automotive industry based in Southern California. She has more than 25 years of experience as an editor and writer and has assisted a wide range of businesses and fields. In addition, Stacey has co-authored two books.


She can be reached at stacey@radiantwriting.com. 

Monday, 19 July 2021 12:11

Shop Strategies: California MSO Launches Kustomine Software to Help Collision Repairers Work More Efficiently

Written by
David and Maria Dolores and their three sons, Tony, David Jr. and Rob. David and Maria Dolores and their three sons, Tony, David Jr. and Rob.


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In 1956, Bruno Sanchez opened a 2,500-square foot auto body shop in San Francisco, CA. He named it Bruno and Son Auto Body Shop and the goal was to offer honesty, passion and craftsmanship.

Over the years, the family business grew and was eventually renamed B&S Hacienda Auto Body. Currently owned and operated by David and Maria Dolores and their three sons, David Jr., Tony and Rob, the company has expanded to include six locations in the Tri-Valley Area of California.


David Jr., CFO of B&S Hacienda, said the Sanchez family has always been committed to providing excellent customer service and quality repair work.


The team recently developed software, called Kustomine, designed to empower body shops with a paperless customer experience that reduces environmental impact, saves time and money, and provides cleaner data for the tools used to run the body shop.


Autobody News reached out to David Sanchez Jr. and Jeff Hill, an information technology (IT) consultant who helped develop the product, to find out more about Kustomine and what led the team to create the solution for the collision repair industry.


Can you share some history about B&S Hacienda Auto Body?


David: My dad, who is also named David, worked in my grandfather’s shop growing up. He began running it in 1968 and eventually purchased the business in 1980. After opening a second location in Pleasanton in 1991, he changed the name to B&S Hacienda Auto Body to reflect a partnership the company had with a nearby collision repair facility.


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In 1956, Bruno Sanchez opened Bruno and Son Auto Body Shop.


We recently celebrated our 30th anniversary of that location. The original San Francisco shop was eventually sold in 1994.


My brother Tony, the general manager, started working with my father in 1992. Rob, vice president of dealer relations, joined in 1993. After earning a...

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