Dive into the 2025 “Who Pays for What?” survey on frame and mechanical operations during a free webinar hosted by Autobody News.
The webinar will be broadcast live at 4 p.m. ET June 24. It will then be available on-demand by completing a simple registration form.
With parts costs rising and carriers tightening loss-cost models, shops that can’t justify and negotiate OEM-mandated procedures are forced to eat the cost or risk unsafe repairs. Operators need current data and airtight documentation to defend margins without burning insurer relationships.
“Who Pays?” survey authors Mike Anderson, president of Collision Advice, and John Yoswick, editor and publisher of CRASH Network, will unpack payment-frequency data insurer-by-insurer, flag the not-included line items most shops miss, and share documentation scripts, KPI benchmarks and real negotiation tactics you can deploy the very next day to boost both profit and repair quality.
You’ll leave knowing exactly which OEM-required, not-included operations to charge for, how often insurers already pay them, and the step-by-step proof that secures reimbursement every time.
The webinar is a must for owner-operators, general managers and estimators at single-shop independents and MSOs of up to 10 locations focused on structural and mechanical repairs.
