From the Desk of Mike Anderson: How to Create a Winning Customer ExperienceSheryl Driggers, a teammate at Collision Advice and former shop owner, shares some of her insights on creating the extraordinary customer experience.
Gas Prices on Hold for NowThe national average for a gallon of gas dipped a penny since June 1 to $3.56 as of June 8.
'Tex Mex Motors' Premieres June 9 on NetflixJunkers turn into jewels when they're in the hands of these pros, who bring cars from Mexico to El Paso for radical restorations in this lively series.
Volkswagen of America CEO Warns Dealers Against ID.Buzz Price MarkupsPablo Di Si said he wants dealers to make money on the VW ID.Buzz but doesn’t want to penalize customers for purchasing the all-electric van.
One-Third of a Carrier's Business Could be at Risk Following Auto Claims ExperienceLexisNexis Risk Solutions announced findings from its study examining the link between auto insurance claims and customer experience and retention.
National Association News
Stay connected to the number one source of collision repair news!
Subscribe now to your region’s monthly magazine, in print and/or digital, and to receive our weekly e-newsletters, delivered directly to your inbox.
FEATURED VIDEO: Speed Repairs with SUN Collision’s Cutting-Edge OEM Repair InformationSUN Collision provides instant access to complete, accurate OEM repair information, including ADAS specs, for efficient collision & mechanical repairs.
Shop & Product Showcase (SPS)
- Read testimonials from top notch body shop managers and technicians about the tools and technologies they use to get the job done.