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Consumer Behavior

Discover analyses on consumer behavior trends affecting the collision industry, including preferences, expectations, and the demand for services.

ADAS-alert-complaints

Alerts Cause Most ADAS-Related Complaints from New Vehicle Owners

The J.D. Power 2024 U.S. ADAS Quality and Satisfaction Study has seen a steady increase in such complaints.
Autobody News Staff
Tesla-Cybertruck-sales-production

Cybertruck Production in Texas Ramps Up as Registrations Increase

July sales data showed new Cybertruck registrations increased 61% over June, and significantly outpaced competitors in the electric pickup segment.
Autobody News Staff
auto-insurance-shopping-Q2-2024

Insurance Shopping Hits Record High Amid Rate Increases

Double-digit growth in both shopping and new policies in Q2 2024 points to a potentially massive wave of consumer activity in the insurance sector.
Autobody News Staff
customers-avoiding-filing-insurance-claims

Almost 40% of Insured Drivers Paid for Repairs Out of Pocket: Survey

The main reasons cited include minimal damage, high deductibles and the fear of increasing their insurance premiums.
Autobody News Staff
JD-Power-APEAL-Study

Non-Tesla EVs Surpass Tesla in Owner Satisfaction

While owner satisfaction is up across the board for all new vehicle owners, clunky infotainment systems remain a sore spot.
Autobody News Staff

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Hendrick Motorsports & The Power of Fusor Adhesives

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Hendrick Motorsports & The Power of Fusor Adhesives

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Shop & Product Showcase

  • SPS June 2025
    Read testimonials from real collision repair shops about the tools and technologies they use to get the job done.

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Autobody News

Current Digital Issue: July 2025

Autobody News is a free monthly publication for the owners and managers of 36,000+ collision repair shops across the country.
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