Stacey Phillips

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Stacey Phillips is an award-winning writer for the automotive industry based in Southern California. She has more than 25 years of experience as an editor and writer and has assisted a wide range of businesses and fields. In addition, Stacey has co-authored two books.


She can be reached at stacey@radiantwriting.com. 

Tuesday, 11 January 2022 09:38

Collision Repair Industry Thought Leaders Share Innovative Ideas During IDEAS Collide Showcase: Part 2

Written by
Sandy Blalock, executive director of the Automotive Recyclers Association (ARA). Sandy Blalock, executive director of the Automotive Recyclers Association (ARA).


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Total losses, the Database Enhancement Gateway, computer vision and sustainability were some of the topics discussed during the IDEAS Collide Showcase held during the 2021 SEMA Show.

First introduced in 2018 by the Society of Collision Repair Specialists (SCRS) as part of its Repairer Driven Education (RDE) series, IDEAS Collide gives thought leaders from across the collision repair industry the opportunity to share innovative ideas.


This year, eight speakers talked about creative ways to help the industry evolve. This is part two of a two-part series. Read part one here.

Sandy Blalock, executive director of the Automotive Recyclers Association (ARA), talked about the shared challenge the industry is facing with an increase in total losses. She hopes the different segments can generate thought-provoking ideas on how to make meaningful changes.


“No matter what side of the issue we are, there is a consumer who has suffered a loss and it’s our collective job to find a way to make them whole again,” said Blalock. “Jeff Peevy [previous CIC chairman] will always remind us never to forget that empty chair; we all serve the consumer.”


Blalock said total loss frequency has been rising over the last several years in the U.S. According to CCC Intelligent Solutions’ 2021 Crash Course report, 20.5% of vehicles were deemed total losses in 2020.


“This means that shops missed out on the chance to repair one in every five vehicles,” said Blalock.


This is up from 15% in 2010. The average totaled vehicle in 2020 had an actual cash value of $10,444; the average repairable vehicle was worth $16,657.


In addition, repair costs have also risen.


As insurance adjusters determine whether a vehicle is repairable or declared a total loss, Blalock said a number of factors weigh into the decision, including supplements and parts availability.


With more electric vehicles and cars with ADAS coming into collision repair facilities, Blalock said scanning and calibration will be required, adding additional costs to the repair and...

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