Giannini is impressed by Accudraft’s customer service and their high-quality products.
In any production-based environment, it’s imperative to put emphasis on the finished product, but for Mike Giannini, owner of Giannini’s Auto Body Shop in San Francisco, CA, it’s equally necessary to recognize the end user, the person whose vehicle is being repaired. He stresses to employees, “Treat every vehicle like it’s your own.”
Shops like CARSTAR Kurt’s Collision Center can reduce dust and improve worker comfort with mobile sanding systems like the Total Automotive Sanding System.
Kurt Mueller has transformed what started in 1980 as a body shop operating out of a two-car garage into a multi-million dollar business, now part of the CARSTAR MSO network.
Employees at 4 Wheel Kustoms and Collision rely on Matrix for superior color matching.
Many collision repair industry professionals are uncertain about the future due to the changes taking place nearly every day, but David Traffis, owner of 4 Wheel Kustoms and Collision in Independence, Ohio, is more confident than most.
Ponto’s Auto Service treats the customer as they’d want to be treated.
Rick Ponto, owner of Ponto’s Auto Service in Bradenton, FL, believes that a key to success is providing excellent service at the best possible price.
At Big Sky Collision Center, Body Technician Danny Hawkins uses the Matrix Wand on 75 percent of the cars coming through the shop and the results are outstanding.
With two locations in Montana, Big Sky Collision Center is a second-generation business run by Matthew McDonnell, 39. McDonnell is a passionate, extremely hands-on and highly innovative owner, but for many years, it did not look as though he would be even working in the collision industry at all.
(l to r) Ivan Pino, Pacific Elite and Jorge Chava, LKQ Corporation
Pacific Elite Collision Centers Inc., an MSO operating in Southern California, started working with LKQ Corporation when they opened their doors in 1998.
A glimpse insde the Red Hill Collision facility.
Five years after moving to Southern California from Cuba, 15-year-old Armando Nogueiras began working at his father's shop. By the time he was 25, he owned his own facility. Today, Armando co-owns Red Hill Collision Center with his son, Christian.
Family is important at F. Lofrano & Son Inc. Auto Body Repair in San Francisco, CA. The company's five locations are all family-owned and operated, with the third generation of the Lofrano family being a vital component of the shops' success.
The Goliath Parts Carts are used to stage and manage parts utilization.
Toyota Carlsbad Collision Center's average tenure for their 65 employees is 15 years.