Jack Mills’ interest in collision repair started at a young age, when he would accompany his dad, a maintenance employee for the local school system in Ohio, on middle-of-the-night jobs to clear snow from parking lots before teachers arrived the next morning.
When you’re an MSO with four locations, everything you do needs to be scalable and adaptable when it comes to tools, products, training and equipment.
When Mark Ventrillo joined Quality Color & Collision in Greenwood, SC, as its fixed operations director in early 2021, his assignment was to improve its management of the collision repair industry's most valuable resource---time.
For some three decades---ever since his car-painting hobby grew into a prosperous business---Frank Rinaudo, 56, has worked to keep pace with improving industry technology. That’s why Frank’s Accurate Body Shop of Slidel, LA, now uses asTech scanning and calibration equipment.
When Ivo Rodrigues, owner of New Trimble Auto Body in Clifton, NJ, decided to step into the world of auto diagnostics, he began searching for the best tools for the job, and Autel moved right to the top of his list.
When a full-service auto restoration shop has a well-established, word-of-mouth reputation like that of Mongoose Motorsports in Ravenna, OH, it can be a hard sell to get them to consider switching products.
When you’ve practically grown up in the family business, like Brian Gilreath of Hjelms Body and Paint Shop of Helena, MT, it’s second nature to treat your customers like family.
Samuels Collision Repair is a neighborhood family owned and run body shop in Louisville, KY. Jeff Embry runs the family business with his team of eight including son, Dustin, as his head painter and son, Josh, in the front office.
After graduating from trade school, Bobby Cobb worked in the collision repair industry for eight years as a painter.
Frank McClosky of Frank’s Collision Repair in Baytown, TX, turned one location into six in less than 20 years, partly by keeping up with the latest technology. This helps explain why, about a year ago, he switched all Frank’s Collision Repair frame machines to Car-O-Liner.