Is the onset of fall and impending winter making your blood run cold? It's not too late to pack your bags and head for Florida to attend NACE 2003 - the global collision repair event that draws all segments of the industry together. It's a great source for new products, education and networking - and, of course, a little Florida sunshine. 

Friday, 31 October 2003 17:00

CIC: parts have broad impact on cycle times

For shops or insurers looking to speed up cycle time, the types of parts used may make more difference than any other factor. 

Friday, 31 October 2003 17:00

CAPA seal should be left on parts

The Certified Automotive Parts Association (CAPA) is calling on repairers to leave the CAPA seal on all certified parts in order to demonstrate the use of a CAPA part and to aid in tracking the part, should it be necessary. 

Once the fog burned off, the San Diego day was almost too beautiful to stay inside, but that's exactly where nearly 100 attendees at the California Autobody Association (CAA) Convention spent that temperate mid-October Saturday. 

Friday, 31 October 2003 17:00

Allstate institutes new DRP in Texas

When HB 1131 was signed into law in Texas, it required that companies with an ownership interest in auto body repair facilities provide for equal referral of work to their owned and non-owned facilities within DRP programs. In order to be compliant with the new law, Allstate was forced to evaluate the make up of the current DRP program, which included owned and non-owned facilities. And the program was redesigned to help ensure that Allstate is complying with the new law. 

From a crack-down on fraud to attempts to halt the growth of insurer-owned shops, it's been an interesting year for the collision repair industry. Here is our annual year-in-review wrap-up, a collection of some of the most memorable, important, interesting or enlightening quotes heard around the industry during 2003.