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Insurance companies are pushing for Rhode Island Gov. Lincoln Chafee to veto a bill passed by the General Assembly  which is currently on the governor’s desk. The bill would allow auto body shops to directly sue insurers for reasonable reimbursement. Insurers are urging a veto to prevent a flood of lawsuits.

The legislation was originally sponsored by the Auto Body Association of Rhode Island (ABARI) and sought by body shop owners, including the father and sister of state Rep. Peter Petrarca. It cleared its final legislative hurdle at 3:00 am on the final day of the legislative session.

Toyota Motor Sales, U.S.A. donated $32,000 in collision repair training support for secondary and post-secondary collision instructors through the Collision Repair Education Foundation (CREF).

Toyota donated 25 vouchers, valued at $400 each, for their collision repair and refinish training classes held at three training center locations around the country. Additionally, Toyota donated 10 Toyota Techstream Lite devices that include two-year Toyota TIS subscription certificates. These in-kind product donations will be offered to those instructors that have applied for the Education Foundation’s Ultimate Collision Education Makeover school grant in the past and will assist in providing up-to-date technical repair information.

The Repairer Driven Education (RDE) series, presented by the Society of Collision Repair Specialists (SCRS), is returning to the SEMA Show for the third consecutive year. With courses individually selected or crafted by the SCRS, the program includes nearly two dozen sessions taking place during the SEMA Show Tuesday-Friday, October 30–November 2, 2012, in Las Vegas. The headline session, “Game Changers–Innovation Forum,” takes place November 2 and features industry leaders discussing what innovation can look like in the collision repair business and how it’s becoming core to business strategy. Other sessions explore how digital marketing, social media and related tools can increase customer retention and loyalty, and how new metals being used in the construction of today’s vehicles are impacting the repair process.

Some recent controversy about who is a BMW certified training center and why, prompted us to look into exactly what the requirements are for dealerships to gain certification. There are no “authorized” repair centers and only dealerships can become BMW Certified Collision Repair Center (CCRC). At present there are only 69 CCRCs in the US, and only nine in California.

Mitchell honored collision repair facilities from throughout the U.S. and Canada with the 10th annual AutocheX(TM) Premier Achiever Awards, hosted "virtually" for the first time on the exclusive Premier Achiever Award website. The Premier Achiever Awards recognize top-performing auto body repair shops throughout the U.S. and Canada, celebrating exceptional customer service and satisfaction achievements.


The class of 2011 Premier Achievers includes top-performing collision repair facilities of all sizes across the U.S. and Canada. In an industry of nearly 50,000 North American shops, these winning shops qualified among the 400 exclusive Premier Achiever Award recipients. Since the award program was launched in 2002, AutocheX has presented over 3,000 Premier Achiever Awards to industry-leading collision repair facilities. The award is based on customer satisfaction scores as measured by AutocheX, either independently or as part of an insurance-sponsored repair program. This year, participating insurance programs included seven of the top 25 carriers in North America.

Diana Gauthier, Parts Manager for Stew Hansen Dodge Ram Chrysler Jeep in Urbandale, Iowa, wrote an open letter intended for all collision repairers in the state of Iowa.

All who may be questioning our intent can rest at ease. Stew Hansen Dodge Ram Chrysler Jeep will not participate in PartsTrader.