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Rod Enlow joked that in mid-2005 as he became chairman of I-CAR's board of directors, it looked like it was going to be a fairly smooth and calm year for the training organization. The destructive forces of hurricanes Katrina and Rita turned out to be just one of the issues that ended up buffeting I-CAR during what Enlow now calls a challenging but successful year. 

Two northern California body shops have stepped up to the plate in an effort to stop illegal steering in the state. Competitors G&C Autobody and Dibble's Autobody have joined together in a lawsuit against GEICO (defendant) for steering customers away from their shops and not conducting the proper labor rate surveys to establish reasonable hourly rates. 

It's an altogether too common story in the auto body world - a $5,100 difference of opinion between the shop owner and the insurance company on how to properly repair a vehicle which led to an epic, one- year battle. 

The California Department of Insurance (DOI) has taken the first steps toward eliminating a long-standing thorn in the side of the collision industry - capping paint costs. In late August, the DOI held a workshop, chaired by staff members Deputy Insurance Commissioner Woody Girion and Tony Cignarale to discuss capping paint costs by insurance companies. 

State Farm's new Select Service DRP program, industry anti-fraud measures and estimating issues highlighted the discussion at the Collision Industry Conference, held in August at San Jose, California. CIC was held in conjunction with I-CAR's annual international conference - Getting Revved Up For Training. A power packed agenda filled the day for over 200 attendees. 

Owners and employees of various auto body shops in Shasta and Butte counties were allegedly involved in fraudulent insurance claims - with loss estimates ranging from $2,000 - $4,386 in 19 separate occurrences.