Mike Anderson

mike anderson autobody newsMike Anderson is the president and owner of Collision Advice, a consulting company for the auto body/collision repair industry. For nearly 25 years, he was the owner of Wagonwork Collision Center, an OEM-certified, full-service auto body repair facility in Alexandria, VA.

Tuesday, 08 February 2022 11:33

From the Desk of Mike Anderson: Resources to Combat Collision Parts Supply Chain Challenges

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I can’t speak with auto body shop owners, managers or estimators for long these days without the subject of parts supply challenges being raised.

The fact there’s a lot of parts backorders is just the reality we’re living with, and I can’t offer you any magic wand to change that.


What I can do, however, is point you toward some parts-related resources out there I think many people in the industry may not be using.


Let me start by saying long before any of our current challenges arose, I firmly believe every shop should be using some type of electronic parts ordering solution. When incorporated into good parts processes within your shop, these systems will improve the speed, accuracy and completeness of your parts ordering. Many will help identify availability of the parts you need.


But I also recognize even with these systems, you may still come up short identifying or locating the parts you need. So here are some additional resources you may not be familiar with in regard to locating parts.


One great website is www.partsvoice.com. It’s a free resource. You enter the vehicle information, the part number or numbers, and your ZIP code. Up pops a list of the dealers around the country who have that part in stock, showing you the number they have and when that inventory was last updated.


Parts Voice web

The website www.partsvoice.com is a free resource that allows you to enter a part number and get a list of the dealers around the country who have that part in stock.


Another great website is www.partseye.net. When you enter that web address, it takes you to SmartCo, whose “smart inventory program" is called PartsEye. Click on the “Parts Locator” tab at the top of the page, and you’ll be able to...

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