Body shop owners and Yelp experts who work with the collision repair industry weighed in recently about last month’s article (Does Yelp Bully Body Shops?) in the wake of Billion Dollar Bully, a documentary about how Yelp can adversely impact small businesses.
In the land of four-foot pizzas, pasta cooked al dente each and every time and breathtaking scenery everywhere you look, Autocarroseria La Pigna in Longobardi, Italy, is a second-generation shop with five employees that recently celebrated its 52nd anniversary.
When I interview shop owners or managers all over North America for various articles, they usually end up asking me the same question.
Nick Schoolcraft, president of Phoenix Solutions Group (PSG), works with hundreds of body shops to set them up for success when it comes to both their digital and customer marketing.
C.R. (Bob) Bryant is a former combat medic for the U.S. Air Force, a collision repair lifer with a 60-year track record, and a painter with works that have appeared in premier galleries and sell for as much as $20,000.
Micki Hazz Marketing in Newbury Park, CA, is a company that helps body shops and other companies to flourish in the rapidly changing world of marketing, public relations and advertising.
Dave Zamora decided to step away from the Bay Area and its fast-paced environment by opening Zamora Auto Body in Valley Springs, CA, almost two decades ago.
Only 25 years ago, the average body shop's marketing plan involved buying a Yellow Pages ad and sponsoring the local Little League team.
I was talking to a group of body shop owners the other day at a trade association meeting, and one said, "I'm not in the repair business anymore; I'm in the computer business!