Today, we're kicking off a new series engaging the big DRP debate. We welcome on a guest with a unique and powerful vantage point — Shawn Broadfield. With decades of executive leadership experience in the insurance and mobility sectors, including high-level roles at Allstate, TrueMotion, and beyond, Shawn brings an insider’s view into how carriers think, how innovation is reshaping our industry, and what it all means for the future of collision repair.
In this conversation, we’ll zoom out to examine the big picture — from claims technology and operational strategy to carrier-shop dynamics and what separates the best operators from the rest. Whether you're a shop owner, an insurer, or just someone curious about how all the pieces fit together, this is a masterclass in industry evolution.
Connect with Shawn:
Social: https://www.linkedin.com/in/shawn-broadfield-ba78126/
Email: shawnbroadfield@gmail.com
