Auto Insurance Company News


Shop Owners: Insurers Could Take Non-Financial Steps to Improve Claims

Improving communication and streamlining processes could benefit everyone, repairers say.
May 8, 2024 John Yoswick

Florida Man Arrested for Faking Car Vandalism in Insurance Scam

The man called police and said his SUV's windows were smashed and leather interior slashed at the shop where he'd left it for an oil change.
May 8, 2024 Autobody News Staff

Number of Underinsured Motorists Nationwide Hit 15.7% in 2022

The amount of drivers who do not carry enough insurance to cover damages in accidents they cause rose 3.
April 26, 2024 Autobody News Staff

North Carolina Body Shop Owner Charged with Insurance Fraud

The Gaston County man is accused of accepting insurance payments to use new parts on a repair, but not doing so.
April 24, 2024 Autobody News Staff

Car Insurance, Repair Cost Increases Far Outpace Overall Rate

In its now-quarterly Crash Course Report, CCC experts touched on the sharp increase in costs for both insurance and repairs, which are connected.
April 23, 2024 Abby Andrews

GEICO Won’t Face Class-Action Suit in Illinois Overcharging Case

The lawsuit claimed the insurer overcharged policyholders during the early stages of the COVID-19 pandemic.
March 14, 2024 Autobody News Staff

Missouri Duo Sentenced in $1.1M Auto Insurance Fraud Scheme

Sixteen people have been sentenced in the case so far.
March 12, 2024 Autobody News Staff

State Farm Sees Premium Growth Amid Underwriting Losses in 2023

The insurer reported an earned premium of $87.6 billion and a combined underwriting loss of $14.1 billion across its P&C group of companies.
March 8, 2024 Autobody News Staff

UVeye, Acadia Insurance Partner to Transform Auto Claims with AI

UVeye's computer vision technology will streamline Acadia’s claims processes.
March 6, 2024 Autobody News Staff

Body Shop-Based Insurance Fraud Scheme Busted in Massachusetts

The scheme involved submitting false insurance claims to manipulating the system and illicitly gain more than $1 million from multiple carriers.
February 28, 2024 Autobody News Staff

Q4 2023 Shows Record Surge in Auto Insurance Shopping

Both auto insurance shopping and the acquisition of new policies registered as "Hot" on the LexisNexis Insurance Demand Meter.
February 22, 2024 Autobody News Staff

USAA Faces Lawsuits Over Denied Medical Claims

The suit focuses on USAA's use of a third-party contractor to assess which medical claims should be paid.
February 19, 2024 Autobody News Staff

Regional Auto Insurance Carriers Outshine National Giants in Insurer Report Card

Six of the nation's largest auto insurance companies received an overall grade of "C-" or lower.
February 19, 2024 Autobody News Staff

Kia Using Telematics to Offer Personalized Driving Scores

Connected vehicle data will allow eligible drivers to access more personalized insurance premiums.
February 12, 2024 Autobody News Staff

State Farm to Pay $2M for Montana Claim Denials

An investigation found State Farm denied payments to auto accident victims under circumstances where compensation was warranted.
February 9, 2024 Autobody News Staff

Consumer Watchdog Saves Californians $5.5 Billion in Insurance Overcharges

The nonprofit was founded by the author of Prop 103, a state law that subjects insurance companies to public scrutiny.
February 1, 2024 Autobody News Staff

Illinois Car Insurance Rates Soar Over $1.25 Billion in 2023

Legislation has been introduced to empower the Illinois Department of Insurance to oversee and potentially modify excessive car insurance rate hikes.
January 23, 2024 Autobody News Staff

Farmers Leads Insurers’ Rate Hikes with 17.6% Increase

All 10 of the top auto insurers in the U.S. imposed double-digit increases throughout 2023.
January 22, 2024 Autobody News Staff

Ford Pro Expands Insurance to Indiana and Wisconsin

The insurance is now available to small businesses in five states.
January 11, 2024 Autobody News Staff

Record-Breaking Auto Insurance Hikes Expected in 2024

The rising costs of car repairs or replacements, coupled with an increase in severe weather incidents and thefts, are driving the rate hikes.
January 10, 2024 Autobody News Staff

Allstate Sues Florida Pain Clinic for Millions in Alleged Fraud

The clinic signed an agreement in November to stop billing for fraudulent charges, but Allstate says that was quickly breached.
January 5, 2024 Autobody News Staff

California Cracks Down on Auto Insurance Issues

The California Department of Insurance has been inundated with consumer grievances about various obstructive practices by auto insurers.
December 27, 2023 Autobody News Staff

U.S. Auto Insurers Struggle Amid Rising Claims, Costs

Loss ratios and claims severity soared in the first half of 2023, surpassing 2022's already high benchmarks.
December 15, 2023 Autobody News Staff

Staged Vehicle Accidents Top Fraud Trend in South Carolina

The NIBC found the state has significantly higher questionable vehicle-related insurance claims compared to other states with similar populations.
December 11, 2023 Autobody News Staff

Last Chance for Collision Repairers to Grade Insurers’ Performance

Shops have until Dec. 15 to grade how well carriers' claims practices help ensure quality repairs and customer service.
December 5, 2023 Autobody News Staff

State Farm Leads in Auto Insurance Affordability Across 29 States

The largest auto insurer is also the most affordable in many cases, but there are more competitive options for good drivers, military and other demographics.
November 29, 2023 Autobody News Staff

U.S. Auto Insurance Shopping Growth Declines in Q3 2023

A shift in customer demographics is partly attributed to household consolidation, where parents are adding their adult children to their policies or vice versa.
November 27, 2023 Autobody News Staff

Tesla-Certified Shop Suing 2 Insurers; Ex-Employee Files Lawsuit Against Safelite

Tesla-Certified Shop Suing 2 Insurers; Ex-Employee Files Lawsuit Against Safelite One Maryland-based shop has sued State Farm and Allstate alleging customer steering, while Safelite is being sued for insurance fraud.
November 7, 2023 John Yoswick

Collision Repairers Asked for Input on Annual Insurer Report Card

Auto body shops can grade auto insurance companies in their state on how well their claims practices help ensure quality repairs.
November 6, 2023 Autobody News Staff

CA-Based Insurance Company to Pay $1.1M to Settle Delayed Claims Investigations

Alliance United Insurance faced a civil suit in Los Angeles and Ventura counties, alleging it frequently failed to respond promptly to claims.
November 2, 2023 Autobody News Staff

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