The law will add to the “Consumer Bill of Rights” the right of a claimant to obtain an estimate of repairs independent of the insurer.
“One benefit to this bill is that the CRA was able to demonstrate to lawmakers how some insurers try to convince the claimant to accept an insurer’s damage assessment as a settlement without obtaining a more accurate estimate of repairs from automotive repair dealer,” stated Allen Wood, CRA executive director. “We are pleased that the State Legislature gave this measure its overwhelming support.”
CRA’s lobbyist Richard Steffen added, “The bill gave us an opportunity to work with Assemblyman Dave Jones who has proven to be a real consumer champion. We’re glad he’s a candidate to be California’s next insurance commissioner.”
For background on the bill and Assemblyman Jones see here.