Friday, 30 November 2007 09:00

CRA Spreads Message of Action at NACE

The Collision Repair Association of California (CRA) wrapped up its first appearance at NACE with accolades from shop owners and suppliers who praised the group for its effective, no-nonsense approach to advocating for a fair repair marketplace.


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Publisher Jeremy Hayhurst talks with CRA president Gene Crozat (r)

Allen Wood, CRA executive director, stated, “We accomplished our goals at NACE: we signed up new members and  got positive feedback from the industry about the difference we have made after one year on the job.


CRA board members, lobbyist Richard Steffen, and Wood were on hand each day of the three-day exhibition to spread the word about the importance of standing up to unfair insurer practices.


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Gathering at the CRA booth.
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CRA president Gene Crozat (left) and board member Todd Bishop.

“Our message is simple: we aim to stop steering, unfair labor rates and capping of paint and materials,” explained CRA president Gene Crozat “We are working on resolutions as I speak and the ongoing dialogue includes representatives of the major carriers as well as the California Autobody Association and the New Motor Car Dealers Association.”

Steffen, noting  that NACE provided him with invaluable contacts, added, “We are all in this together. I learned, for example, that the attorney general for Connecticut is leading the anti-steering charge in that state. We’re going to compare notes. Ultimately, I believe solutions to unfair labor rates and steering in one state will mirror those in other states.”

The CRA, founded in July 2006, represents owners of over 175 collision repair facilities throughout California. The CRA’s “working” acronym is Courage, Responsibility, Action.