Friday, 04 September 2020 17:37

CAA More Essential than Ever, Director Rick Johnson Explains

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CAA Executive Director Rick Johnson CAA Executive Director Rick Johnson


California Autobody Association (CAA) Executive Director Rick Johnson thought he had seen it all during his 40-plus years in the industry---until now.

These are surely unusual times, he said, but by leading the way and keeping his troops informed, CAA and its board are actively working toward returning to a new “normal.”


The COVID-19 has impacted every type of business nationwide, and collision repair in California is no exception. Johnson has seen some shops taking big hits and furloughing employees, while many are still doing 70% to 80% of their pre-pandemic volume.


“As California’s auto body shops have had to make it through the difficult and unexpected challenges of the global pandemic, the value of belonging to CAA has become increasingly clear and critical to the industry as a whole,” Johnson wrote in a recent letter to members.


CAA’s mission has always been to enable the auto body industry to survive and prosper by helping its members to produce a quality repair for the consumer at a fair price for a fair profit, Johnson said. But now, with more uncertain times ahead, CAA is more important than ever, he said.


Now into the pandemic’s seventh month with no definitive end in sight, body shops are going to have to navigate through new situations that didn’t exist before.


“That is why you need an organization like CAA, because there is power in numbers,” he said. “In order to better serve our members, we offer invaluable benefits including legal consultations with our association attorney, assistance in dealing with formal complaints to the Department of Insurance, and special CAA member rates with our preferred providers offering shop insurance, credit card processing and more---savings from CAA member benefits often exceed annual dues. In addition to our lobbying efforts, the CAA has a seat on the BAR.”


Proposed bills that can affect body shops on many levels will be hitting Sacramento this year and next, and if groups like CAA aren’t there to fight or support them, doing business could be even tougher.

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