"It's just something that we saw on the news, and you feel bad for people like that, you know? You don't understand why somebody does something like that," said Chet Creal, co-owner of the shop.
Alexis Eller-Doughty was driving with her family, including her two sons. She said she pulled into a gas station, and then a car cut her off while she was driving toward a pump. According to Eller-Doughty, that's when someone from the car fired several pellets from a BB gun at her car and shattered her back window. She was concerned about replacing the window with winter getting closer, as she was unable to afford a replacement for the family car.
That's where John James, Chet and American Way Auto Body came in.
James reached out to KHQ, telling them he wanted to help because he felt like it was the right thing to do.
"That's amazing," Eller-Doughty said.