Two representatives from AirPro Diagnostics led the Southern California Autobody Association (CAA) meeting on Wednesday, March 20 at The Phoenix Club in Anaheim, CA.
Michael Quinn, SVP of business development, and Frank LaViola, vice president of sales and marketing, flew in from out of state to discuss the importance of pre-scanning and post-scanning proper repairs to ensure customers and their families are safe once again and the vehicle will respond in any subsequent accident as the manufacturers engineered.
Quinn and LaViola gathered relevant information from AirPro customer surveys, Society of Collision Repair Specialists, Mike Anderson, Automotive Service Association, Mitchell and other sources for the presentation.
The speakers described their product as a true OEM-compliant, dealer-level remote scanning and calibration solution that is advanced driver assist systems (ADAS)-ready. It has been approved by Honda, General Motors and Subaru, with more OEMs in the process of signing on.
The meeting began with networking at 5:30 p.m., followed by dinner at 6:30 p.m. Speaker introductions, led by Melanie Allan, CAA SoCal president and Craftsman Collision VP of business development and sales, began around 7 p.m. Quinn took the podium first.
Quinn started his portion of the slideshow with statistics on the “Technical Tsunami” that has engulfed the collision repair industry.
According to Ward’s Auto, cited on Quinn’s first slide, ADAS and advanced electronics, such as rear cameras, rear parking sensors and lane departure warning systems, were installed in the majority of the 17 million vehicles manufactured in 2018.
It is necessary for body shops to scan because it is “simply not possible” for a vehicle to illuminate a warning light for all of these different systems and codes, stated Quinn.
Performing pre-scans and post-scans on every collision-damaged vehicle is a mandatory procedure for many OEMs, he added. However, less than 3 percent of body shops employ qualified OEM-trained diagnosticians. And not just any scan tool will do: 92 percent of tools sold today do not cover all 2019 model vehicles, according to Quinn.
“Recent court decisions have held collision shops liable for the processes, parts and procedures they use during the course of damage repair,” said Quinn. “An improper repair can come back to haunt a shop years later, like with the Honda Fit [John Eagle Collision case].”