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Stacey Phillips

Stacey Phillips photoStacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields.

 

She can be reached at sphillips.autobodynews@gmail.com. 

 

An automobile accident can be a very traumatic experience and vehicle owners look to us, as body shop owners and technicians, to take care of them and their vehicles. It seems obvious, but sometimes when we’re caught up in the day-to-day routine, we can easily neglect to provide excellent customer service.

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The team at Fix Auto Poway.

 

Earlier this year, Fix Auto USA announced the opening of its 100th franchise location in the U.S. The network of body shops has more than 400 franchises worldwide.

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Erik Klawiter, Joshua Rohde (ABRA CDA General Manager in back row), Vang Lor, Derrick Pegues, Andrew Olson, Tyler VanAlstine, Beng Lee, Duane Rouse (President, CEO of ABRA Auto Body & Glass), Dan Libby, and Keeran Nicholls celebrate the official ribbon cutting of the ABRA Career Development Academy.

 

Graduates of ABRA Auto & Glass’s new apprentice technician program are being offered attractive incentives that most new employees dream about: immediate job placement, average salaries of $80,000, eligibility for a retention bonus and thousands of dollars in tools.

Two years ago, Sean Carey, an expert in the subject of connected cars and telematics, made a prediction. The CEO of SCG Management Consultants said that the connected car would ultimately change the claims and repair industries in a profound way.

Mention the word safety in a collision repair shop and most employees think of wearing eye protection, putting on gloves and steel-toed boots, and using a respirator.

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