Stacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields.
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Many in the collision repair industry are familiar with Frank Terlep, an experienced executive, entrepreneur, author and self-proclaimed “disrupter” of the automotive industry.
It wasn’t long ago when businesses looking for new employees put an ad in the newspaper hoping for a response.
Over the last several years, the collision repair industry has undergone tremendous change and continues to do so, said John Shoemaker, business development manager at BASF Automotive Refinishing North America.
Many collision repairers are familiar with the process improvement methodologies such as Lean, Theory of Constraints and Six Sigma.
You may be surprised to learn that many body shops create a “repair plan” at the end of the repair when everything has been documented and the final bill is created, according to Tim Ronak, senior services consultant at AkzoNobel.
From coast to coast, collision repairers are talking about the talent pool shortage facing the industry and what can be done to address what some are calling an impending crisis.
Samantha McCauley, a collision repair refinish instructor at Hammond High School in Hammond, IN, said it can be very challenging to acquire the proper tools and equipment needed in her classroom to properly instruct students.
OEM certification programs are increasingly becoming a major topic of discussion among collision repair facilities across the country.
Terrance Jones didn’t have any automotive experience when he entered Washington State Penitentiary, let alone a skill or trade.
When Nick Notte speaks to students across the country who are considering a job in the collision repair industry, he often shares his personal experience.
Collision repairers often ask Scott Wideman, collision program manager at Volkswagen-Audi Group, how to ensure a safe and reliable repair.
Just over a decade ago, there were approximately 1,400 high school and college collision repair programs in the United States, according to Brandon Eckenrode, director of development for the Collision Repair Education Foundation (CREF).
Today’s vehicles and those manufactured over the last two decades contain a wealth of electronic information that can help shops effectively and efficiently perform a proper repair, according to Chuck Olsen, executive director of AirPro Diagnostics.
For body shop owners and managers who are still “winging it” when scheduling repair jobs, there is a better way to manage the process and proactively run a collision repair shop, according to Dave Luehr and Ron Kuehn.