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Stacey Phillips

Stacey Phillips photoStacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields.

 

She can be reached at sphillips.autobodynews@gmail.com. 

 

It wasn’t long ago when businesses looking for new employees put an ad in the newspaper hoping for a response.

Over the last several years, the collision repair industry has undergone tremendous change and continues to do so, said John Shoemaker, business development manager at BASF Automotive Refinishing North America.

Many collision repairers are familiar with the process improvement methodologies such as Lean, Theory of Constraints and Six Sigma.

You may be surprised to learn that many body shops create a “repair plan” at the end of the repair when everything has been documented and the final bill is created, according to Tim Ronak, senior services consultant at AkzoNobel.

From coast to coast, collision repairers are talking about the talent pool shortage facing the industry and what can be done to address what some are calling an impending crisis.

Samantha McCauley, a collision repair refinish instructor at Hammond High School in Hammond, IN, said it can be very challenging to acquire the proper tools and equipment needed in her classroom to properly instruct students.

OEM certification programs are increasingly becoming a major topic of discussion among collision repair facilities across the country.

Terrance Jones didn’t have any automotive experience when he entered Washington State Penitentiary, let alone a skill or trade.

When Nick Notte speaks to students across the country who are considering a job in the collision repair industry, he often shares his personal experience.

Collision repairers often ask Scott Wideman, collision program manager at Volkswagen-Audi Group, how to ensure a safe and reliable repair.

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