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Many say one of the most alarming issues in the collision industry right now and in the foreseeable future is the desperate need for technicians.
The industry is losing techs to retirement, and competition for tradespeople is at an all-time high. While the need to recruit thousands of techs into the industry isn’t going away anytime soon, the need for a disruptive retention model is even more important, according to Dustin Peugeot, CEO of the Matrix Trade Institute (MTI) located in Beachwood, OH.
“We need thousands and thousands of them over the next 10 years, but the current model shows that over two-thirds of people who graduate from a post-secondary school defect from the industry in less than a year,” said Peugeot. “If the industry can’t find better ways to retain and grow technicians, then worrying about recruiting them is wasted energy.”
Peugeot said retention is where MTI is making a difference by offering four-day, 30-hour, 80% hands-on Efficiency Bootcamps to employers so they can provide employees with specific skills and efficiencies to accelerate their growth.
“MTI’s Efficiency Bootcamps are a core part of our program and what makes us truly unique from any other school,” said Peugeot. “This business-to-business offering was designed to help shops upskill and retain employees efficiently and cost effectively.”
Employers provide their technicians with MTI’s self-assessment, which allows workers to feel valued and play a role in their own career development.
“When the technician’s goals and desire for growth meets the shop’s need to increase capacity and retain valuable employees, then MTI is the connection point,” he said. “Matrix bootcamps provide an experience that shops can’t offer in addition to a return on investment (ROI) that pays short- and long-term dividends.”
Over the years, Peugeot has found more and more shops are recognizing retention must be prioritized over recruiting to ensure the next generation stays in the industry and with the companies who hire them.
“This industry doesn’t just have a recruiting problem; it has...