Stacey Phillips

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Stacey Phillips is an award-winning writer for the automotive industry based in Southern California. She has more than 25 years of experience as an editor and writer and has assisted a wide range of businesses and fields. In addition, Stacey has co-authored two books.


She can be reached at stacey@radiantwriting.com. 

Tuesday, 11 January 2022 09:38

Collision Repair Industry Thought Leaders Share Innovative Ideas During IDEAS Collide Showcase: Part 2

Written by
Sandy Blalock, executive director of the Automotive Recyclers Association (ARA). Sandy Blalock, executive director of the Automotive Recyclers Association (ARA).


...determining whether the car is a total loss. Repair vs. replace and salvage values will also play a role.


She shared some of the downsides to total loss, including the consumer owing more on the vehicle than it’s worth and fewer vehicles being fixed by the professional repair industry and auto recyclers.


“Total loss does not mean end-of-life for a vehicle,” she said. “Repaired vehicles will be repaired by someone.”


From her research, Blalock has found as many as one out of 325 vehicles on U.S. roads today may be operating with a fraudulent title that has been “washed” to disguise the vehicle’s actual damage, flaws or identity. Research shows one in five vehicles sold outside of licensed dealer networks are not legal private property car sales, but are illegal sales of curbstoned vehicles.


“Curbstoning is essentially a flipping of vehicles often posing as a private seller,” she explained. “Many of these vehicles have been purchased at salvage auctions by unlicensed entities, repaired and usually not to any industry standard, then sold to some unsuspecting consumer looking for a good deal.”


Blalock advises the industry to be aware of these issues and work together to come up with ways to address them.


As the administrator for the Database Enhancement Gateway (DEG), Danny Gredinberg shared information about the free industry resource.


The DEG was developed to help improve the quality and accuracy of collision repair estimates through proactive feedback from the collision repair industry and other “end users” to the Information Providers (IPs) that supply the databases for the various estimating products. It is created, equally funded and maintained by the Alliance of Automotive Service Providers (AASP) and SCRS.


With today’s estimating databases being large and complex, the task of building complete and accurate labor times and labor notes for vehicles can be challenging. All three information providers use...