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Stacey Phillips

Stacey Phillips photo

Stacey Phillips is an award-winning writer for the automotive industry based in Southern California. She has more than 25 years of experience as an editor and writer and has assisted a wide range of businesses and fields. In addition, Stacey has co-authored two books.

 

She can be reached at stacey@radiantwriting.com. 

 
Thursday, 09 September 2021 21:32

Behind-the-Scenes DCR Systems Tour Sponsored by AirPro Diagnostics, AkzoNobel & Car-O-Liner®

Written by
Pictured, left to right, are Doug Bortz, Car-O-Liner, North America; Michael Quinn, AirPro Diagnostics; Pam and Michael Giarrizzo, DCR Systems; and Nada Jokic, AkzoNobel. Pictured, left to right, are Doug Bortz, Car-O-Liner, North America; Michael Quinn, AirPro Diagnostics; Pam and Michael Giarrizzo, DCR Systems; and Nada Jokic, AkzoNobel.

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...what Michael and his team have accomplished,” said Nada Jokic, business consulting services manager for the West Region at AkzoNobel. “The feedback was extremely positive as many had heard of DCR but few had actually seen the systems and facility in person.”

 

Tim Ronak, senior services consultant for AkzoNobel, said the ability to share information about DCR Systems and the processes that support proper repairs aligns with AkzoNobel’s desire to educate the industry.

 

“Process-centered environments are the key to optimizing throughput efficiency while ensuring an OEM repair methodology is central to repair decisions,” said Ronak. “Michael Giarrizzo has created a repeatable and documentable process to support OEM procedure repair methods and is successfully executing with this model daily.”

 

DCR Tour 3 web

Pictured, left to right, are Jeff Hendler, J.D. Hendler/Associates; K. Michael Bradshaw, K&M Collision; Todd Hesford, Mission Viejo Auto Collision; Kye Yeung, European Motor Car Works; Amber Alley, Barsotti’s Body & Fender; Tony Adams, AkzoNobel; Tim Ronak, AkzoNobel; and Jordan Hendler, Admin Concepts.

 

Doug Bortz, sales manager of Car-O-Liner, North America, said the company welcomed the opportunity to sponsor the event, which was overwhelmingly attended.

 

“DCR Systems and Car-O-Liner have a long-standing relationship based on one synonymous philosophy---to create efficiencies that contribute to healthier work environments and better customer service,” said Bortz. “There is a continued desire for industry notables to participate, learn and share insights to elevate industry processes and ultimately serve all collision repair shops and customers at the highest level.”

 

DCR Systems Team Shares Process Efficiencies

 

After gathering for an Italian dinner, DCR Systems representatives took various groups through the facility highlighting the many process efficiencies they’ve developed and implemented into their daily work environment. Attendees also viewed the Symach equipment used in the facility.

 

Giarrizzo said Symach technology offers a very predictable and accelerated drying process that helps workflow run more consistently.

 

“We are proud of our team’s vision for this industry, and it was an honor to share what we are doing with so many in the industry,” said Cheryl Boswell, CFO and managing partner of DCR Systems.

 

“We have an amazing team and we are passionate about what we do,” said Giarrizzo.

 

Many of the company’s technicians are homegrown.

 

“It’s really gratifying,” Giarrizzo said. “It warms my heart when...