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Stacey Phillips

Stacey Phillips photoStacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields.


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Wednesday, 15 May 2019 16:52

The Best Body Shops’ Tips: Volkswagen-Audi Collision Program Manager Advises Industry on Reliable Repair

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2019 Jetta 2019 Jetta Volkswagen



Using an example of an Audi Q5, Wideman said the OEM repair literature states that if the vehicle has lane assist, calibration is required, even in a minor repair.


When calibration hasn’t been performed properly, Wideman pointed out that consumer safety may be affected.


“There are significant liabilities as far as not following the proper repair procedures,” he said.


Future technology that is predicted to affect repairs includes electric vehicles.


“We’re on an electrification push within both brands [Volkswagen and Audi] so it’s important to follow the repair literature to find out what’s required,” he explained.


Overall, he said OEM procedures are the standard method of repair. “If we can all come to that baseline that the OEM procedure is the fundamental starting point, then we have a really good platform to move forward,” he said.

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