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Tuesday, 24 May 2022 12:06

Cape Auto Collision Streamlines Repairs with Web-Based Estimating from CCC ONE

Written by Autobody News Staff
The team at Cape Auto Collision Center has found that CCC products help the shop to be more efficient and streamlined. Pictured is Mike  Stetson, a licensed appraiser. The team at Cape Auto Collision Center has found that CCC products help the shop to be more efficient and streamlined. Pictured is Mike Stetson, a licensed appraiser.

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Kevin Gallerani and his father, Dave, owners of Cape Auto Collision Center, often tell customers, “You’re driving home our reputation!” The phrase was inspired by Dave’s father, Ruez, who stressed hard work and quality.

Cape Auto Body
Location: Plymouth, MA
(508) 747-0316
www.capeautorepairs.com 
Facebook: @capeauto
Instagram: @capeautobodyservice
Twitter: @CapeAutoCenters

 

Company At A Glance...
Type: Collision Repair and Service Repair
Facility Employees: 35
In Business Since: 1952
Number of Locations: Two
Combined Production Space: 30,000 square feet

 

“He believed if you worked hard and delivered a great job, customers would return and spread the good word about Cape Auto,” said Dave, president of Cape Auto in Plymouth, MA. “I watched my father toil long and hard hours and it prepared me for a similar approach. A family business is like an heirloom; you don’t want to tarnish or lose it.”

 

Kevin, company vice president, said the family business provides customers with the best automotive repair experience. Cape Auto operates two locations about a mile apart, a collision repair facility and a mechanical shop where ADAS calibration work is done.

 

“Expertise in both collision and mechanical work is a rare find,” noted Kevin.

 

CCC Collision Center 2

Cape Auto operates two locations about a mile apart, a collision repair facility as well as a mechanical shop.

 

The business was established by Kevin’s great grandfather, Alphonso, who emigrated to the U.S. from Italy in 1927 and began working on vehicles in Kingston, MA. He opened Alphonso’s Auto Body in 1946. His son-in-law, Ruez, took it over in 1952 and renamed it Cape Auto. Kevin started working in the shop in high school during the late 1990s while his father was running it.

 

The fourth-generation body shop owner said the company prides itself on meeting customers’ needs and repairing vehicles to their pre-accident condition. They have 17 OEM certifications.

 

“Every year, we try to add one or two because I feel that’s the way the industry is going,” said Kevin. “The more certifications you have, the easier it is to access information.”

 

Cape Auto has used CCC ONE® software for more than 20 years to write most of the shop’s estimates. A new feature is the ability to use CCC ONE Estimating on any web-enabled tablet or computer at cccone.com. Kevin has found the web-based interface allows the team to write estimates from anywhere and add estimate lines faster. The software recommends estimate lines based on the point of impact and provides hints for materials that might otherwise be overlooked.

 

CCC ONE Estimating has made an abundance of information easily available.

 

A key benefit is the ability to source parts as the estimate is being written and connect to thousands of parts suppliers to quickly learn about availability and pricing. The shop can also access OEM repair methods and insurer guidelines, which accelerates the review process and...


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