Some automotive glass companies were initially intimidated by the changing technology, but Neves was poised and prepared when the time came.
“When ADAS started becoming standard equipment on new vehicles, we realized that this was going to be an exciting yet challenging new part of the business,” Neves said. “With MaxiSYS calibration tools and accurate software, Autel MaxiSys ADAS MA600 is an ideal calibration tool for glass replacement and the portability is ideal for us.”
To receive regular updates of latest OE-level diagnostic and calibration software, Neves has to do very little, he said.
“At the end of the day, we just leave it plugged in and that’s all we need to do. It automatically updates itself which is a huge plus. It’s connected to Wi-Fi and updates itself overnight, so when I come in the next day, we just push the update button and we are good to go.”
Neves gives Autel a five-star review when he states without hesitation “the best diagnostic equipment available in the industry is from Autel.”
Another easy process Neves appreciated was the excellent and comprehensive training that accompanied his purchase of the Autel MaxiSYS MA600.
“NOVUS and Autel found a central location in Portland, OR, to do the training, so that all of the western franchisees could conveniently attend two days of training. After the training, we were ready to roll, even though we learn more about this tool all the time.”
To support its training, Autel provides a help desk that is both thorough and responsive, Neves said.
“Autel is located on the East Coast, but they keep their helpline open until 6 p.m. PST to accommodate NOVUS stores located here on the West Coast,” he said. “We rarely have any questions or concerns about our MA600, and they are fewer and fewer as we become more comfortable with the system.”
When ADAS technology evolves and autonomous vehicles become a big part of our daily lives, Neves knows he’s in a prime position with NOVUS and Autel as partners.
“Building this business is dependent on having the best equipment available, and Autel surely fits the bill.”
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175 Central Ave.
Farmingdale, NY 11735
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