Star Body Works Collision Centers is a four-shop MSO located in Oregon that offers collision services for everything except restoration, in addition to running a 24-hour towing company.
Star Body Works Collision Center
Location: Grants Pass, OR
Company At A Glance...
Facility Employees: 50
In Business Since: 1948
Number of Locations: Four, plus towing company
DRP Programs: 14 Medford, 6 Grants Pass, 10 Talent, 4 Rogue River
Combined Production Space: 30,500 square feet
Company-wide, Star Body Works repairs an average of 300 vehicles monthly, and a significant amount of its refinish work includes stickers, decals and graphics. According to Tyler Reinhardt, body shop manager for Star Body Works’ Grants Pass location, the job is made much easier with Rapid Tac’s Cleaner and Application Fluid.
“I’ve used Rapid Tac for as long as I can remember,” Reinhardt said. “It makes the job easier for one person to do it right. When you add graphics without using the application fluid, it’s stuck as soon as you apply it, but spraying Rapid Tac on the back of the sticker allows it to cling without fully setting, giving us time to adjust and reset it so that it’s in the perfect position.
"Then, I just squeegee the area to remove any fluid, and the sticker sets. Aligning larger graphics used to be a two-man job, but with Rapid Tac, I can do it myself, plus it reduces the risk of wrinkles, bubbles or other distortions. Rapid Tac is like miracle juice for putting on stickers!”
Besides saving money on labor costs, Star Body Works has seen the financial benefits of Rapid Tac in the increased accuracy of its applications.
“Rapid Tac reduces the likelihood of a mistake, which means we don’t have to pay to replace something that we may have messed up without it. It’s so easy to use too---you just spray the product out of the bottle, so no training was required,” Reinhardt said.
Reinhardt demonstrates how easy it is for one person to use Rapid Tac.
Because Rapid Tac is so reliable and easy to use, Reinhardt has never had the need to utilize the company’s customer service department. However, he recently ran into the owner of Rapid Tac, with whom he held a conversation about how the product works for the shop.
“His genuine interest speaks volumes,” Reinhardt said. “The product just makes the process so mucheasier by tenfold. Our employees feel the same way I do. Rapid Tac’s Cleaner and Application Fluid is the only product of its kind, and it really helps us avoid some sticky situations.”
Star Body Works Collision Center was founded in 1948 in its original Medford location. After changing hands a couple times, it was purchased by Arthur Lamensdorf, who has since bequeathed the business to his sons and current owners, Mark and Art Jr.
Under the Lamensdorfs’ ownership, the company has expanded to add three new shops in Ashland, Grants Pass and Rogue River, as well as its 24-hour towing company. They are currently building a new location in Medford, set to open later this year, in order to expand their 18,000-square-foot shop to a 30,000-square-foot facility.
The shop is also environmentally conscious, spraying with PPG Envirobase waterborne paints and conserving as much energy as possible. It also disposes its waste through Safety Clean.