Saturday, 31 August 2019 20:33

PPG is a Best-Case Scenario for World-Class Collision Center

Written by Autobody News Staff

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Production Manager AJ Poulin (left) and Refinish Technician Jason Ramsaran at Rick Case Honda Collision love the dead-on color results they get every time with PPG’s Envirobase High Performance waterborne system.
NOTE: This October SPS was originally published online in September 2019.
In most states, waterborne paint isn’t mandated, but for early adopters and those shops that are environmentally-conscious, it’s a viable alternative to solvent paint without sacrificing quality and reliability.



Rick Case Honda
Collision Center
Location: Davie, FL
(855) 384-9659
Company At A Glance...
Type: Collision Repair
Facility Employees: 38
In Business Since: 1986
Number of Locations: One
Combined Production Space:
40,000 square feet


In this case, a large collision center in Florida embraced PPG’s ENVIROBASE® High Performance waterborne system and it’s been a wonderful experience since making the move.
Collision Director Scott Kendig at Rick Case Honda Collision Center in Davie, FL, was instrumental in his shop’s migration to PPG’s Envirobase High Performance waterborne system. By relying on its dead-on color matches while improving cycle times and garnering five-star reviews across the board, Kendig is looking good-just like the finished product his crew is consistently producing with PPG waterborne.
With seven painters and two preppers refinishing approximately 250-300 cars monthly, Kendig was hired at Rick Case Honda Collision Center three years ago. It took one year for him to persuade his superiors to acquire PPG’s Envirobase High Performance waterborne paint system and by doing so, he’s now delighted for many reasons.
PPG’s Envirobase High Performance waterborne refinish system was introduced to the collision repair industry in 1999 to meet low VOC legislation, and it was quickly embraced by body shops throughout North America.
In a busy shop environment, Kendig can’t tolerate re-paints or comebacks and has to provide a superior product without exception. “Reliability and consistency are vital to our success,” he said. “If we have to slow down to tint color or re-work anything, that’s wasted time we can’t get back. With PPG’s Envirobase High Performance, we get the peace of mind that any shop wants. I don’t have to ever worry about the process and the quality, which is so important.”

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To paint 250-300 cars every month, Collision Director Scott Kendig needs a product that he and his paint crew at Rick Case Honda can count on every time. That’s why he chose PPG’s Envirobase High Performance waterborne system.
To adapt to the ever-changing world of collision repair, Kendig did not hesitate to embrace PPG’s Envirobase High Performance waterborne paint for its outstanding track record for best-in-class color accuracy and durability. But, he did it for several other reasons as well. “I know we aren’t mandated to use waterborne here in Florida, but I had experience with the waterborne product while working at another company and saw the benefits of using it,” he said. “Customers today know what they want and are so much more knowledgeable about their cars, so when they see their vehicles and say wow, it all pays off.”
PPG’s Envirobase High Performance waterborne has Kendig and his paint department looking good and feeling good about the product they spray every day. “When the cars come out of the booth, it looks like the paint has a lot of depth, but we are actually using less product and getting better results than the solvent product we were using previously,” he said.


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The entire team at Rick Case Honda values the reliability and consistency of PPG’s Envirobase High Performance refinish system.
One of the leading advantages of using PPG at Rick Case Honda Collision Center is the simple fact that its color matching capabilities are unmatched in the industry, Kendig said. “We use their RAPIDMATCH® XI spectrophotometer and it hasn’t failed us yet. We used to have issues with silvers, golds and taupes, which is an intermediate shade between dark brown and gray, but no more. PPG’s camera and PAINTMANAGER® software system enables us to precisely match all of the oddball colors out there like Moonwalk Grey (Hyundai);Oh La La Rouge Mica (Toyota) or Blue Pearlcoat (Dodge).”
Rick Case Automotive Group was founded in 1962 in Northeast Ohio and has been proudly serving Atlanta and South Florida since 1986, under the ownership and operation of Rita and Rick Case. The company has a total of 16 locations, with Honda and Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Hyundai and Kia in Atlanta, GA; and Honda Cars & Cycles, Acura, Hyundai, Volkswagen and FIAT dealerships in South Florida, as well as Rick Case Alfa Romeo in Davie, FL, and Rick Case Kia in Sunrise, FL.
To keep an adequate amount of product available to support numerous shop locations and high car throughput, the paint crew at Rick Case Collision Center needs an accurate and easily accessible inventory control system. Our jobber is Single Source, and their Logic inventory system fits the bill, according to Kendig. “We never have to order product anymore, which is a real benefit,” he said. “A rep from our jobber comes here every Monday, Wednesday and Friday and in some cases, he spends an hour here replenishing everything, including basecoats, clearcoats and toners. We have a room that looks like a walk-in safe and by using Single Source’s Logic system, we know exactly what we have in there at all times, and I don’t have to assign an in-house employee to manage it.”
With any product, tool or piece of equipment, customer support is key and with their relationship with PPG and their jobber, life is sweet at Rick Case Honda Collision Center. “If we ever have an issue, which is rare, our jobber Single Source in Pompano Beach, FL, is here promptly,” Kendig said. “We’ve called them after hours and when we open at 7 a.m. they’re standing there ready to help. We also have an excellent PPG territory manager, Guy Vignola, who will provide us with additional support if we require it.”


To download a PDF of this article, click here.


Cathy Rusnak
(440) 572-2800


To read more auto body shop profiles from the October 2019 Shop & Product Showcase, click here.

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