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Thursday, 11 August 2022 14:31

It’s All in the Family for the Royers at CARSTAR Little Elm in Texas

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When you own a family business and the entire family works there, every day can feel like the set of “All in the Family."

For the Royer family, owners of CARSTAR Little Elm in Little Elm, TX, working together is a celebration of their passion for performance and commitment to their customers.
 
Karla Royer, co-owner of CARSTAR Little Elm, offered her thoughts on her family’s approach to celebrating their family every day.
 
“One of the biggest benefits of working in a family business is the sense of accomplishing something together,” said Royer. “Building a family business is working together on a plan for the future. We trust our managers and employees, but there is something special about working with family members that you trust and respect.”
 
Royer grew up in an oil and gas service business owned by her parents, and has always enjoyed being in a family business. She and her husband John started in the collision repair industry in 2013, when a business associate of John and a family friend called him to ask for help turning around a collision facility in which he had invested. 
 
“One of the first steps they took was joining CARSTAR,” said Royer. “CARSTAR provided the blueprint on how to operate a shop even though John had no previous experience in the industry. The shop grew over the years, and after my kids had graduated from college, I started working at the shop in production and front-end support. John had oversight of the business and we worked together.

 

"A decision was made by ownership to sell the business and John and I decided to open up our own CARSTAR in Little Elm, TX. We purchased an independent collision repair shop in Little Elm that had been there for 20 years. Our son had expressed interest in starting a business and this is...


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