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Thursday, 30 July 2009 14:26

Service King Buys D&D and Callaway's Collision in Houston

Service King Collision Repair Centers, a Richardson, Texas-based operator of collision repair facilities in the Dallas-Ft. Worth Metroplex and Houston markets, has acquired D&D Collision and Callaway’s Collision Specialists, the leading collision repair service provider in Houston, Texas, with three large scale, high volume locations.

Terms of the agreement were not disclosed.  The addition of D&D and Callaway’s positions Service King as the largest collision repair provider in Houston with 4 centers throughout the market, further extending Service King’s position as the largest independently owned and operated collision repair organization in the U.S. with 26 locations in the Dallas-Ft. Worth Metroplex and Houston.

“The acquisition of the D&D and Callaway’s collision repair centers is the initial step toward meeting our goal of serving the entire Houston market," said, Service King Vice President – Houston Market, Chris Abraham.  “Service King is committed to continuing D&D and Callaway’s long tradition of delivering high-quality services to the consumer, insurance companies and automotive dealerships,” added Abraham.  “In addition to our growth through acquisition, we are building two new locations slated for completion by the end of this year, with more growth anticipated in 2010 and beyond.  We anticipate adding over 300 employees in the Houston market over the next 3 years.  The scale of this acquisition will enhance Service King’s market-wide solution for our preferred insurance and dealership partners, and provide consumers with convenient locations throughout the Houston marketplace,” continued Abraham.

The acquisition of D&D and Callaway’s by Service King is the largest expansion acquisition that has taken place within the collision repair industry in the past five years.  Service King entered the Houston market in 2008 with the opening of its first location at 7924 Highway 6 North, a newly constructed 20,000-square-foot facility on 3.5-acres.  The recently acquired locations include 80,000 square foot, D&D Spring, located at 23530 I-45 North, 80,000 square foot, D&D Kingwood, located at 22500 Highway 59 North and 37,000 square foot Callaway's Humble, located at 450 E. FM 1960 Bypass.

"We are very excited about D&D and Callaway’s joining the Service King Team," stated David Niccum, D&D/Callaway’s co-CEO.  "We have strived for the past 22 years to create a high performing business that delivers outstanding customer service, value and quality collision repairs on a consistent basis. Our success was driven by our unrelenting focus on complete satisfaction and respect from both our customers and the insurers," added Niccum.

The services offered by Service King throughout Houston are a mirror image of any Service King Collision Repair Center one would find in Dallas/Fort Worth, with a focus on customer service, quality repairs, and on-going training.  As in DFW, all repair work is backed by a written lifetime guarantee, and Enterprise Rent-A-Car is on-site at every location. And, visitors can expect the same clean, comfortable customer lobbies, accommodating to both customers and insurance partners.

Symphony Advisors, LLC acted as advisors to Service King throughout the acquisition process.

Service King Collision Repair Centers was founded 33 years ago by Owner and CEO, Eddie Lennox with one location in Dallas, Texas. Now, with 22 Dallas-Fort Worth locations, and 4 Houston locations, Service King is the largest employee-owned collision repair center in the United States.


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