The Auto Body Association of Texas (ABAT) held its first regional meetings of the year Feb. 25 in Dallas, featuring Greg Griffith of AkzoNobel, who discussed “Cycle Time: Implementing Repair Planning.”
Griffith’s presentation was simulcast to five other locations across Texas, allowing 280 people to take advantage of the training opportunity.
“We are making history and breaking records with attendance," said Jill Tuggle, executive director of ABAT. "The event was a total success. This was the first time we’ve done a simulcast meeting, and it was very well received.”
Griffith’s presentation focused on the impact of repair planning on cycle time, demonstrating how to get repairs through collision shops with fewer delays.
“Improving cycle time isn’t about working faster or harder; it’s all about working smarter," Griffith said. "The biggest gains in cycle time don’t come from teaching your employees how to do their jobs. They come from creating a process that allows them to do their job continuously without stopping for unnecessary delays.”
Attendees gained a better understanding of the repair planning process and how it positively impacts cycle time.
Griffith explained supplements are just defects in the estimating process and identified ways to remove this waste from shops’ processes. He also discussed how to effectively prioritize work and how to ensure technicians always have the correct parts when they are needed.
“This class was full of great information---especially for shops who have not taken the plunge into repair planner type setups,” Tuggle said. “As always, ABAT guaranteed shops would learn something that can be immediately implemented and will make a positive impact on their shop the next day. I received so much good feedback from this. We will most certainly move forward with more meetings like this.”
Tuggle said attendees responded extremely well.
“We had a few hiccups that delayed our advertising of this event so we were conservative with our anticipated attendance numbers," Tuggle said. "In just two weeks, we had 280 people in attendance across the state---even exceeded room capacities in some areas.
“That’s a record for ABAT. We were blown away. It’s testament to how bad the collision industry needs associations right now. They need someone in their corner. They have been needing this for a while then we came on the scene, we have proved ourselves to be a force and now shops are joining by the dozen.”
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